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Restaurant Supervisor

Posted April 9, 2021

Emeline
Charleston, SC
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About This Job

Frannie & the Fox is located within Emeline, an independent luxury hotel by the historic City Market of Charleston.

Frannie & the Fox is a wood-fired eatery serving regional food with Italian sensibilities. Our service is confident, thoughtful, knowledgeable and always fun. We are looking for a supervisor to join our team to continue promoting these values every day!

Key Requirements:

  • One year of full-service restaurant experience as a supervisor or lead server
  • Ability to manage multiple job positions including servers, hosts, bartenders and server assistants
  • Wine and cocktail knowledge preferred
  • Experience with Resy or Opentable preferred
  • Flexible schedule with the ability to work nights, weekends and holidays

The Supervisor role will be an extension of our management team.

Primary Responsibilities Include:

  • Oversee service to ensure a high-quality guest experience is being met. Manage the flow of service from the door to the dining room
  • Constantly train team on ideals of hospitality
  • Handle guest issues with care and concern. Communicate and correct issues immediately.
  • Follow daily opening and closing checklist to ensure each shift is set up for success
  • Train and coach the FOH team on proper steps of service and technical service standards
  • Assist in continued education of food and beverage knowledge
  • Participate in daily shift meetings
  • Oversee the hourly opening and closing duties are completed properly each day
  • General administrative duties
  • Receive employee checkouts and run nightly sales reports

We lead with our guiding principles: Be Thoughtful; Be Honest; Be Light; Stay Curious; Take Pride; Act Decisively and Seek Feedback; Value People over Process

If you feel you meet the above requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!

Job Type: Full-time

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About this Employer

Emeline

181 Church Street
Charleston, SC 29401

(843) 414-1669

212 Room Hotel

hotelemeline.com

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About Us

Emeline is an Independent Lifestyle Hotel located on the Historic City Market of Charleston. Emeline is a clever, and thoughtfully designed retreat crafted with the curious traveler in mind charting their own course.  Our experienced team embodies the persona of a consummate host, always focused on the vibrant days of hospitality.  Emeline’s gracious accommodations provide a warm welcome after a busy day exploring all the notable points of interest that lie just outside our doors.