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Housekeeping Manager

Posted April 10, 2021

Hilton Sedona Resort at Bell Rock
Sedona, AZ
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About This Job

Description

Hilton Sedona at Bell Rock Resort is looking for their next Housekeeping Manager! A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

 

The Housekeeping Manager will report into the Director of Housekeeping and oversee a team of 2 Floor Supervisors and 30-35 housekeeping team members.



What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

 


  • Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms

  • Ensure rooms are clean and available to guests in a timely and efficient manner

  • Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation

  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward

  • Oversee and conduct room inspections

  • Recruit, interview and train team members

Requirements

What are we looking for?

 

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Sedona Resort at Bell Rock

90 Ridge Trail Drive
Sedona, AZ 86351-7390

(928) 284-4040

219 Room Resort

www3.hilton.com

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Tranquility and elegance at this Sedona resort

Set against world-famous red rocks, Hilton Sedona Resort at Bell Rock is just minutes from shopping, dining, hiking, mountain bike trails and over 40 art galleries. Following a multi-million dollar renovation, our hotel boasts refreshed suites and a reimagined lobby, designed with locally-inspired elements that capture the essence of Sedona. Our facilities include a large outdoor pool, spa, sauna, steam room, fitness center, golf course and more.

  • Nestled among iconic Red Rock scenery in the shadow of Bell Rock
  • Private balcony or patio in all rooms & suites
  • eforea: spa by Hilton with sauna and steam room
  • Heated outdoor lap pool and fitness center
  • Flexible meeting space including two ballrooms
  • On-site 18-hole championship golf course