Posted March 22, 2021Courtyard Cincinnati Covington
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Courtyard Cincinnati Covington Hotel welcomes travelers with efficient amenities and an excellent location across the river from Downtown Cincinnati. Visitors will enjoy our ideal location near Great American Ballpark and US Bank Arena. Business travelers will appreciate free high-speed Internet in all rooms and convenience to many area businesses, including the headquarters of both Kroger and Procter and Gamble. Experience the new features of our recently finished state-of-the-art lobby renovation, including The Bistro - Eat. Drink. Connect. - offering fresh, healthy options for breakfast or dinner and specialty beverages made with Starbucks® coffee. Media pods in the lobby will help you stay connected and our GoBoard® offers easy access to news, weather and airport conditions. Our Covington hotel also offers three meeting rooms with high-speed internet to accommodate your next business meeting or event. Visit the Courtyard Cincinnati Covington, KY Hotel and discover a hotel that works the way you do.