Search 12,377 current hospitality jobs

General Manager - Graduate Fayetteville

Posted February 20, 2021

Graduate Fayetteville
Fayetteville, AR
Apply

About This Job

Graduate Hotels®, is seeking a General Manager to lead Graduate Fayetteville and its wonderful team of hospitality enthusiasts.  

Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown. 

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it is their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration. 

POSITION PURPOSE:

Responsible for leading a hotel and restaurant to achieve financial goals, promote Graduate brand service culture, and increase operating performance. Executes and follows budget, businesses plan, and solves property issues as they arise.  Builds lasting relationships by engaging with the community and ensures they recruit the best storytellers from within it. 

RESPONSIBILITIES INCLUDE:

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Act as a storyteller for our brand, our hotel, and it’s décor
  • Work with colleagues to deliver inspirational service

EDUCATION AND EXPERIENCE:

  • Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel
  • Bachelor's Degree in Hospitality Management or Business preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country.  Each hotel pays homage to the heritage of its unique town through cultural nods to the local community.  Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com

Graduate Hotels Management is an Equal Opportunity Employer.

Apply

About this Employer

Graduate Fayetteville

70 North East Avenue
Fayetteville, AR 72701

(479) 442-5555

207 Room Hotel

www.graduatehotels.com

Opening Soon!

Prepare to be inspired. In our hotel, little moments of surprise and discovery meet guests around every corner. Malin + Goetz amenities, complimentary wi-fi and other little luxuries enhance every stay.

Right in the heart of downtown, Graduate Fayetteville is the perfect spot for your next Northwest Arkansas getaway. The hotel is just a few blocks off Dickson Street and a short stroll from the University of Arkansas campus. Guests will feel happily at home in our colorful, rustic spaces, decked out with nods to the Ozarks, Old Main and notable Razorbacks.

For groups of four to 400, Graduate Fayetteville has the right-size ballroom or boardroom for any event. We are ready to host a wedding, Razorback meetup or business conference. Our creative events and culinary teams will work with planners to customize a memorable experience that perfectly suits their gathering.