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Room Attendant - Housekeeper Part-Time

Posted April 12, 2021

Holiday Inn Norwich
Norwich, CT
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Holiday Inn Norwich

10 Laura Boulevard
Norwich, CT 06360

(860) 889-5201

135 Room Hotel

www.ihg.com

Our Hotel

Welcome to the Holiday Inn Norwich, the hotel raises the bar on lodging for business and leisure travelers with inviting accommodations, unmatched hospitality and a wealth of guest friendly services. Visitors will enjoy close proximity to attractions like Mohegan Sun Casino, Foxwoods Casino and Mystic Connecticut plus several enticing beaches.

Each of our 135 modern guest rooms provides a myriad of amenities, including flat-screen TV's with premium channels, mini-refrigerator, sofa bed, microwave, and complimentary Wi-Fi. Guests will enjoy everything from fresh baked cookies at check-in, an indoor swimming pool and fitness center to meeting rooms and complimentary transportation to nearby Mohegan Sun Casino. We invite our guests to join us for breakfast at Rendezvous, our on-site restaurant with a variety of menu items to start their day off right. For lunch and dinner, they'll want to eat at our Scorzz Sports Bar & Grill!