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Valet Attendant

Posted February 11, 2021

Homewood Suites by Hilton South Loop
Chicago, IL
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About This Job

Valet Attendant

Homewood Suites by Hilton and Hilton Garden Inn 

Job Summary:

Assist arriving and departing guests in a friendly, courteous manner, park or retrieve guest vehicles as requested. Drive guest vehicles safely, without damage.

Job Duties:

  • Provide excellent customer service to all guests
  • Inspect guest vehicle for any possible damage.  Alert guest and document any vehicle damage prior to taking the possession of the vehicle
  • Ensure guest vehicle is damaged free and returned to guest promptly. 
  • Transport guest vehicle between hotel and hotel parking garage following designated route while obeying driving and traffic laws.
  • Explain and promote hotel facilities and services; provide guests with information, such as local attractions, events, and directions
  • Ensure guest vehicle key is secure and guests are properly billed for valet services
  • Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the supervisor or hotel manager
  • Maintain customers’ privacy
  • Adhere to grooming and uniform standards per hotel standards
  • Performs other duties as assigned

Qualifications

  • Ability to work a flexible schedule, including weekends and holidays. 
  • Must have a valid driver’s license with a satisfactory motor vehicle record 
  • Required to operate both automatic and manual vehicles.  
  • Must be at least 21 years of age
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About this Employer

Homewood Suites by Hilton South Loop

59 East 11th Street
Chicago, IL 60605

196 Room Hotel


About SB Yen

SB Management Group is a successful team of professionals in the hospitality industry providing consistent and exceptional service to our guests. We pride ourselves with long-term employees with the opportunity of growth from within through training programs and an environment of true hoteliers. We strive to find the best of the best to join our extraordinary team.

Join the SB Yen Team

SB Yen Management strives to maintain an exceptional guest experience and a positive work environment for our valued employees.

Our Employees

  • Provide a positive work environment that inspires collaboration throughout the hotel.
  • Assist the individual to grow and achieve their goals.
  • Recognize the valued individual contributions toward the hotel’s success with opportunities for advancement.

Our Mission Statement

By committing our company to extraordinary customer service and creating a work environment filled with the principles of trust, honesty, integrity, and respect, we will not only provide memorable experiences to all our guests, but become the hospitality management company of choice in the Midwest.

Company Benefits

Vacation                                                       Health Insurance

Sick Days                                                     Dental Insurance

Holidays                                                       Vision insurance

401k Plan                                                     Educational Assistance

Employee Assistant Program                   Friends & Family Discount

SB Yen Management Group is an equal employment opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.