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F&B Server Part-Time

Posted March 2, 2021

Hotel Granduca Houston
Houston, TX
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About This Job

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's, our newly renovated bar, or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining Italian restaurants.

The Language of Luxury, Service and Serenity

The full-time F&B Server will ensure that our guests receive a memorable fine dining experience in a warm and friendly atmosphere, with service that exceeds their expectation.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

Responsibilities

Provide genuine, engaging and personalized service in accordance with LHW and Hotel Granduca standards

Greet and seat guests, accept orders and special requests 

Deliver food in a timely, warm and cordial manner in all dining areas includng guest rooms

Maintain knowledge of all menu items, beverage and daily special entrees

Provide bar, wine and cocktail service while adhering to TABC guidelines 

Operate Point of Sale system with accuracy and efficiency

Adhere to the Cash Handling Policy and ensure proper handling of credit card transactions

Assist with other F&B and outlets job functions 

Maintain a secure and accurate cash drawer 

Adhere to department SOP's, health and sanitation regulations

Practice the hotel's Core Values and 3 Steps of Service

Adhere to the Standards of Appearance, attendance, hotel and handbook policies

Demonstrate excellent work ethics and respect towards coworkers and guests

Maintain visibility on the floor and be ready to assist the guests

Assist with hosting and bussing duties 

Ensure areas are clean and sanitary and all condiments are adequately stocked

Complete required sidework and appropriate checklists

Promote and upsell food, special offers and beverage items

Assist in controlling the loss and waste of food and beverage product

Maintain knowledge of Hotel services and amenities and local points of interest

Demonstrate a professional, friendly and cordial demeanor

Complete all sidework and assist in other outlets as required

Assist with cleaning, disinfecting, sanitizing F&B and outlets

Perform other duties as assigned

Qualifications

Minimum high school diploma or equivalent

At least 2 years' experience in a fine dining facility of a full service luxury hotel 

Valid Texas Food Handler’s and TABC Certificate 

Knowledge of wines and liquors and wine-pairing

Excellent interpersonal skills, email and telephone etiquette

Professional and courteous demeanor

Excellent work ethics and dependability

Ability to multi-task and effectively manage time while providing excellent guest service

Must be of legal age according to state regulations to serve alcohol

Excellent communication skills and ability to understand written and verbal instructions

Excellent command of English. Bilingual - English/Spanish - preferred

Must be able to work assigned shifts - AM, PM, weekends and holidays

Hotel Granduca is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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About this Employer

Hotel Granduca Houston

1080 Uptown Park Boulevard
Houston, TX 77056

(713) 418-1000

122 Room Hotel

www.granducahouston.com

Our Hotel

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.

The Language of Luxury, Service and Serenity