We are looking for a leader who can get themselves noticed in a positive way without always being seen to join our close knit team.
The Overnight Manager promotes a safe and secure environment on the overnight shift. Oversee all hotel operations during the night shift to ensure standards are maintained, and that hotel asset are secured and protected. Act in the capacity of General Manager in his or her absence.
Assists with guest issues as needed. With no supervision, gain an understanding of guest issues, and develop and implement solutions agreeable to the guest in efforts to maintain high standards of guest service.
Ensure the policy is followed regarding securing money, cash drawers, etc. Take action regarding violations to include immediate suspension pending investigation.
Provide direct oversight of all departments with specific oversight of Security and Engineering. Take action in regard to disciplinary issues requiring immediate attention.
Assist with Front Office and Night Audit operations, as well as any department in need.
Maintains a safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Handles guest noise complaints
Assist with lost children and lost parents
Assist Security by checking doors and service outlets to ensure they are secure.
Protects the organization’s image by keeping security and incident information confidential.
Education and Experience:
Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management
Takes an exhaustive approach to every task
Capable of conducting a detailed investigation, and producing detailed, comprehensive documentation regarding same, with no supervision
Remains composed and behave professionally during emotionally charged and potentially dangerous situations
Previous Hotel Management experience required
Ability to work night shift required
Fire Life Safety Director Certification, preferred, but not required
Step into MOXY NYC Times Square, our trendy Midtown Manhattan hotel that gives you an energetic alternative to the typical hotel experience. Our boutique New York City property is built for the way you live. Our 612 bedrooms are designed to adapt to your changing needs, with a clever variety of room types, flexible furniture, oversized walk-in showers, furiously fast and free Wi-Fi and personal screencasting – Netflix, Hulu, Pandora and more. Immersive social spaces, designed to appeal to traveling young adults, are here for co-working and play. Five dining choices in our hotel include a seafood brasserie, an egg-centric all-day breakfast spot, a communal lobby bar, grab-and-go market and NYC’s largest all-season rooftop lounge, which features an 'urban amusement park' concept and epic skyline views. Our fluid public spaces can become your meeting or special event room as needed. Outside our hotel, you'll find NYC waiting. Don't settle for ordinary, select MOXY NYC Times Square for an extraordinary stay.