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Sales Coordinator

Posted February 20, 2021

Holiday Inn Hotel & Suites Green Bay Stadium
Green Bay, WI
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About This Job

This position will start out as a full time position with both sales coordinator responsibilities and front desk responsibilities.​  The successful candidate must be willing to also work at the front desk of the hotel.  As hotel sales increase, this position will grow into a full time sales coordinator role. 

JOB DUTIES AND RESPONSIBILITIES

  • Assists with identifying and soliciting new accounts
  • Assists with maintaining existing accounts
  • Assists with achieving monthly revenue booking goals
  • Assists with completing daily/weekly/monthly reports
  • Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
  • Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
  • Ensures all documents are completed accurately and on time and maintains sales records and filing system
  • Reserves conference space and books blocks of rooms for guests
  • Assists with set up, maintaining, and clearing of banquet space before and after events
  • Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
  • Follows up with past clients to ensure guest satisfaction
  • Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
  • Responds to all guest inquiries and third party meeting leads in a timely fashion
  • Details banquet event orders and distributes to staff
  • Creates and maintains group blocks and catering/banquet events in the property PMS systems
  • Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
  • Works closely with front desk to ensure accuracy of reservations, groups, events
  • Works client-related special events
  • Abides by Prime Time Selling hours
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of High School education, post-high school education preferred
  • Minimum of 1 year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
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About this Employer

Holiday Inn Hotel & Suites Green Bay Stadium

2785 Ramada Way
Green Bay, WI 54304

(920) 569-4248

118 Room Hotel

www.ihg.com

Our Hotel

We are conveniently located off of HWY 41 and minutes from Green Bay’s Austin Straubel Airport with complimentary shuttle service - available. With an array of room types, we are certain to have something to suit your needs, including our executive suites. Modern amenities such as a refrigerator, microwave, LCD television, spacious work station and ergonomic chair, just to name a few, complete each room.

Take advantage of our complimentary wireless Internet, our 24-hour snack shop and our Business Center during your stay or opt to take a dip in our indoor pool or whirlpool after a long day. For breakfast and dinner look no further than the Golden Greats Bar & Grill, featuring daily specials and nightly cocktail hour.

Minutes from the famous Lambeau Field, Resch Center/Shopko Hall, KI Convention Center, Bay Park Square Mall as well as other family friendly activities such as the DePere Ice Center, Cornerstone Community Ice Center and Bay Beach Amusement Park.

Located within minutes of Georgia Pacific, P&G, Schneider National, Schreiber Foods, Shopko Corporate Headquarters, United Health Group, Fosber America, Humana, IBM, Foth, Aurora Healthcare, Fabio Perini, Green Bay Packaging, Tyco International, Illinois Tool Works, Pioneer Metal Finishing, Wal-Mart, Deloitte and Kimberly Clark.