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Cluster Director of Revenue

Posted April 4, 2021

DoubleTree by Hilton Resort & Spa Marjan Island
Ras Al Khaimah, United Arab Emirates
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About This Job

Description

A Cluster Director of Revenue  manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

 



What will I be doing?

 

 

 

As Cluster Director of Revenue , you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.

 

 


  • Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals

  • Ensure yield exemptions are investigated and analysed and new business opportunities are identified

  • Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk

  • Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement

  • Complete and analyse month-end reports

  • Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings

  • Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space

  • Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks

  • Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

  • Manage staff performance in compliance with company policies and procedures

  • Recruit, manage, train and develop the Revenue Team

Requirements

What are we looking for?

 

 

A Cluster Director of Revenue  serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • Positive attitude and good communication skills

  • Commitment to delivering a high level of customer service

  • Excellent grooming standards

  • Flexibility to respond to a range of different work situations

  • Ability to work under pressure and under own initiative

  • Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Knowledge of local market

  • Knowledge of hospitality

  • Passion for sales and for achieving targets and objectives

  • Degree level qualification in a relevant field

 



What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 

 

 

 

 

 


EOE/AA/Disabled/Veterans

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About this Employer

DoubleTree by Hilton Resort & Spa Marjan Island

Marjan Island Blvd
Ras Al Khaimah
United Arab Emirates

+971-7-203 0000

725 Room Resort

doubletree3.hilton.com

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At A Glance

Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to a wealth of sporting and leisure options, including golfing, sailing, aviation and desert camping.

Take in beautiful sea views from your spacious and inviting guest room or suite. All of our rooms offer either a balcony or terrace, with direct access to the beach. Relax on the soft sands of private, white sandy beach, swim in one of the seven temperature-controlled pools or stay active in the fitness center fully equipped with top of the line Technogym equipment.

Indulge in a therapeutic treatment or massage at the spa, boasting 7 treatment rooms and wet spa area. Enjoy the privacy in the ladies only spa with indoor pool, 2 treatment rooms, and relaxation lounge. Food lovers will be spoiled for choice with 14 on-site bars and restaurants, including four specialty restaurants, an all-day dining venue, rooftop bar and night club.

The resort boasts of a kids club with climbing wall for active kids and Arcade Zone, in addition to an extensive outdoor playground. The Pirate Boat Aqua Zone is guaranteed extra fun for the whole family. The new Tarzan boat which is the largest in the UAE is set to entice thrill seekers as the ultimate water playground.