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Bourbon Steak Server Part-Time

Posted February 16, 2021

JW Marriott Miami Turnberry Resort & Spa
Aventura, FL
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About This Job


Scope of Position

The Bourbon Steak Server is primarily responsible for providing prompt, courteous and efficient food and beverage service in a luxury brand inspired hotel environment where attention to detail is key. He/she will also possess a desire to attain the highest levels of quality and cleanliness in all areas of the Food and Beverage Operations. 

Position Requirements

  • Professional demeanor appropriate for a luxury environment.
  • Previous food and beverage experience in a luxury hotel setting is preferred.
  • Basic computer knowledge (Micros or other POS Systems).
  • Must be of minimum legal age to serve alcohol according to state law. 
  • TIPS (Training for Intervention Procedures) certificate required.
  • Food handling certificate required.
  • Knowledge of food and wine is essential.
  • Excellent eye for detail and the ability to multi-task in a fast pace environment.
  • Effective at listening, understanding, and clarifying the concerns and issues raised by guests.

Responsibilities

  • Greet each guest promptly after seating in a sincerely warm, friendly manner using the guest’s name. 
  • Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible.
  • Remain observant and check in with guests to ensure satisfaction with each food course and/or beverages. 
  • Answer questions on menu selections. 
  • Provide prompt, courteous and efficient food and beverage service.
  • Know the wine list and characteristics of wines available.
  • Perform wine service according to procedures.
  • Make appropriate suggestion of food and beverages (employs suggestive selling and up selling technique).
  • Communicate with the kitchen regarding menu questions, the length of wait and product availability. 
  • Know layout of restaurant/hotel and location of all equipment and supplies.
  • Know all restaurants station breakdowns and table numbers.
  • Set tables according to type of event and service standards. 
  • Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant.
  • Key in (pre check) orders on the Micros terminal promptly and accurately.
  • Present physical and accurate check to guest and process payment. 
  • Perform any other reasonable duties as required by management.

Education

  • High school diploma or GED.  

Skills and Abilities 

  • Ability to communicate in the English language. Second language is a plus.  
  • Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.  
  • Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements 

  • Must be able to work in a fast paced environment.
  • Must be physically fit in order to lift, pull and push, carry and place items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.
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About this Employer

JW Marriott Miami Turnberry Resort & Spa

19999 West Country Club Drive
Aventura, FL 33180

(305) 932-6200

685 Room Resort

www.jwturnberry.com

Discover luxury services, modern amenities and a stylish setting at JW Marriott Miami Turnberry Resort & Spa. Elegantly designed, our spacious rooms and suites provide relaxing comfort with marble bathrooms and private balconies overlooking the resort's tropical grounds. Our resort features BOURBON Steak by Michael Mina, serving signature cuts of prime meat, local seafood and a fine selection of over 1,000 wines. For casual fare, you can visit CORSAIR kitchen & bar, Surf House, or Freestyle. Let little ones join in days of fun at Tidal Cove Water Park while you lounge poolside in a private luxury cabana. Golf enthusiasts can vie for under par scores at our two 18-hole championship courses, while our exquisite full-service spa is a tranquil haven for beauty and wellness. Paradise is waiting for you just North of Miami at JW Marriott Miami Turnberry Resort & Spa.