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Room Attendant

Posted February 16, 2021

JW Marriott Miami Turnberry Resort & Spa
Aventura, FL
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About This Job


Scope of Position

To provide housekeeping services to all guest rooms according to the policies and procedures established by JW Marriott Miami Turnberry Resort & Spa. To provide exceptional quality housekeeping services to enhance the overall guest experience.

Position Requirements

  • Professional demeanor appropriate for a luxury environment.
  • Previous housekeeping experience preferred.
  • Ability to work cohesively as part of a team with minimum supervision. 
  • Ability to focus attention on guest needs.
  • Adhere to safety, rules and company policies.
  • Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery. 

Responsibilities

  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  • Strip and make beds, change bed linens which may require lifting bedspreads weighing a maximum of 50 lbs. with up to 15 rooms per shift.
  • Must respond quickly and efficiently to all guest requests.
  • Keep linen closet and service landings secure.
  • Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.
  • Vacuum throughout entire room and empty trash.
  • Replenish amenities, linens, and supplies in guest room.
  • Practice chemical safety rules and follows procedures for needles and other hazardous materials. 
  • Communicate effectively with other employees, as well as guests.
  • Take accurate room status reports at the end of the shift. 
  • Understand information such as labels, instructions and guest requests.
  • Perform any other reasonable duties required by management.

Education

  • High school diploma; experience in a large hotel environment, preferred.

Skills and Abilities

  • Ability to communicate in the English language (Second language is a plus). 
  • Ability to perform assigned duties with attention to detail, speed, and accuracy.
  • Ability to work flexible schedules including holidays and weekends. 
  • Ability to perform multiple tasks.

Physical Requirements

  • Must be able to work in a fast paced environment. 
  • Must be physically fit in order to lift, pull and push items up to 50 pounds. 
  • Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).


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About this Employer

JW Marriott Miami Turnberry Resort & Spa

19999 West Country Club Drive
Aventura, FL 33180

(305) 932-6200

685 Room Resort

www.jwturnberry.com

Discover luxury services, modern amenities and a stylish setting at JW Marriott Miami Turnberry Resort & Spa. Elegantly designed, our spacious rooms and suites provide relaxing comfort with marble bathrooms and private balconies overlooking the resort's tropical grounds. Our resort features BOURBON Steak by Michael Mina, serving signature cuts of prime meat, local seafood and a fine selection of over 1,000 wines. For casual fare, you can visit CORSAIR kitchen & bar, Surf House, or Freestyle. Let little ones join in days of fun at Tidal Cove Water Park while you lounge poolside in a private luxury cabana. Golf enthusiasts can vie for under par scores at our two 18-hole championship courses, while our exquisite full-service spa is a tranquil haven for beauty and wellness. Paradise is waiting for you just North of Miami at JW Marriott Miami Turnberry Resort & Spa.