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Executive Housekeeper

Posted April 18, 2021

AC Hotel Kansas City Westport
Kansas City, MO
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About This Job

Overview

Opportunity:  Executive Housekeeper

Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

Potential Career Path

Area Executive Housekeeper – Assistant General Manager – General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
  • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. 
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Develop and implement policies and procedures for the operation of the department or the hotel.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • Two years previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

AC Hotel Kansas City Westport

560 Westport Road
Kansas City, MO 64111

(816) 931-0001

123 Room Hotel

www.marriott.com

Our Hotel

The AC Hotels by Marriott Kansas City Westport provides a stylish, urban retreat in the heart of the historic Westport District. After experiencing a full day immersed in Kansas City's unique culture, visitors can experience one of the 123 thoughtfully-designed guest rooms complete with modern amenities and spacious layouts. Perfect for business and leisure travelers alike, each room type offers exclusive features such as complimentary Wi-Fi to enhance any stay. Guests will love our Kansas City Westport location that is convenient to premiere dining, shopping and nightlife so they can step outside and truly feel the city. Travelers can stop by the AC Lounge to get the inside scoop of what is happening from our AC Bartender.