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Front Office Supervisor

Posted February 18, 2021

Hyatt Regency Lexington
Lexington, KY
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Come join the team!

About This Job

We are seeking a talented and motivated candidate, who will supervise the Front Desk Team to the next level of excellence.  This candidate will be a self-starter and have passion for creating rewarding experiences.

The Front Office  Supervisor is responsible for daily supervision of the Front Desk staff, quality service, guest satisfaction and safety.

  • Supervises check-ins, check-outs, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. 
  • Supervises the processing of the guest bills and collection of payments in compliance with cash handling, credit card processing and accounting policies and procedures. 
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

Benefits

We offer a highly competitive benefits package!

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Life Insurances (Self, Spouse and Child)
  • Identity Theft Protection
  • 401(k)
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

Hyatt Regency Lexington

401 West High Street
Lexington, KY 40507

(859) 253-1234

366 Room Hotel

www.hyatt.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

Only one mile away from the University of Kentucky and stops along the bourbon trail, the Hyatt Regency Lexington offers ease of access to numerous Lexington favorites. For our Wildcat fans, our hotel is connected to the ever-popular Rupp Arena which houses University of Kentucky basketball games, concerts, and more.

  • Indoor heated swimming pool
  • Outdoor sun deck
  • Safe deposit boxes at front desk
  • Valet parking
  • Laundry and dry cleaning for a charge
  • Room Service