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Restaurant Server

Posted March 21, 2021

Hilton Garden Inn Islip/MacArthur Airport
Ronkonkoma, NY
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About This Job

Overview

The Hilton Garden Inn Islip MacArthur Airport is looking for an energetic and detail oriented individual to join their Food & Beverage team as the Restaurant Server. 

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Qualifications

Education & Experience: 

  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and previous guest/customer relations experience. 
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • This position requires the ability to work breakfast and dinner shifts. The hours for these shifts are 5:30 am - 9:30 am and 5:30 pm - 9:30 pm. 

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Hilton Garden Inn Islip/MacArthur Airport

3485 Veterans Memorial Highway
Ronkonkoma, NY 11779

(631) 738-7800

164 Room Hotel

www.hilton.com

At A Glance

Welcome to the Hilton Garden Inn Islip/MacArthur Airport hotel in Ronkonkoma, located just a half mile from MacArthur Airport in the heart of the Ronkonkoma, Bohemia and Western Suffolk business districts. Spend the day at Fire Island and Jones Beach, entertain the family at Splish Splash Water Park or shop at Tanger Outlets. Our Ronkonkoma hotel in Long Island provides a free airport shuttle service.

Relax in a modern guest room and enjoy a range of thoughtful amenities. Unwind with a movie and cable channels on a 32-inch flat-screen TV. Keep in touch with family or business colleagues with complimentary WiFi.

Wake up to a cooked-to-order breakfast, just the way you like it in The Garden Grille & Bar. Enjoy casual evening dining and savor delicious American food in this welcoming Islip restaurant. Use the fitness center and swim in the indoor pool. The 24-hour business center features a variety of helpful business facilities, and the 1,200 sq. ft. of flexible meeting space is perfect for your Ronkonkoma function.

  • Ronkonkoma hotel, half a mile from MacArthur Airport
  • On-site restaurant—Great American Grill®
  • Fitness center and indoor pool
  • 24-hour Business Center and meeting rooms
  • 24-hour Pavilion Pantry® convenience store