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HR Business Partner II

Posted February 21, 2021

Jacobs Entertainment, Inc.
Golden, CO

About This Job


The HR Business Partner II is responsible for performing HR-related duties on a professional level and works closely with HR management in supporting the Human Resources function. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance.

Essential Job Responsibilities and Duties

  • Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.
  • Administers various human resources plans and procedures for all property employees.
  • Administers performance evaluation program and revises, as necessary.
  • Assists with hiring effort for all employees; assists with new-employee orientations; writes and places advertisements.
  • Handles employee relations counseling and termination counseling.
  • Performs administrative tasks including but not limited to maintaining property organization charts, data entry and system maintenance in HRIS.
  • Maintains and audits HR Information System records, employee files and compiles reports from database.
  • Maintains compliance with federal and state regulations concerning employment.
  • Administers corporate level company Intranet pages for human resources.
  • Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
  • Adhere to all appearance and uniform standards. 
  • Maintain an open line of communication with Management.
  • Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.
  • Ability to accept performance feedback in a professional manner.
  • Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.
  • Other duties as assigned.

General Job Responsibilities and DutiesTo perform the job successfully, an individual should demonstrate the following F.A.S.T. Track Principles:Friendliness

  • Offer a warm greeting to everyone you encounter with a smile and eye contact.
  • Practice mutual respect by dealing honestly in all interactions.
  • Use genuine listening skills and offer sincere responses.
  • Promote positive interactions with both external and internal guests through sincere greeting and communications.
  • Be approachable, listen and lead by example.


  • Be proactive and positive.
  • If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.
  • Support and practice the F.A.S.T. Track Principles from the executive level to the front line staff level.
  • Acquire knowledge, training and education. Communicate it to all employees.

Service Excellence

  • Anticipate our guests’ needs before they ask.
  • Contribute ideas and solutions to improve customer service.
  • Escort our guests rather than point. 
  • Take personal pride in the quality of your work.
  • Actively seek feedback from our guests concerning our service and atmosphere.

Team Work

  • Share and explain information.
  • Great teams consist of great performers.
  • Create a culture of two-way communication with employees and guests.
  • Be courteous, kind and patient with each other.


Skills, Education and Other Requirements

  • A bachelor's degree and three (3) to five (5) years of Human Resources experience, or
  • Minimum of seven (7) years of experience in the HR field, or
  • Any similar combination of education and experience.
  • Human Resources certification preferred.
  • Considerable knowledge of principles and practices of human resources administration
  • Excellent consulting skills.
  • Strong conflict management skills.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Develop strong trusting relationships in order to gain support and achieve results.
  • Manage multiple conflicting priorities.
  • Be flexible and available to interact with employees at all levels.
  • Be self-directed and motivated.
  • Take initiative to identify and anticipate client needs and make recommendations for implementation.

Required Work Cards

  • Identification that establishes identity.
  • Identification that establishes the right to work in the United States.
  • Nevada Gaming Registration

Machinery, Work Equipment, Programs, Software, Hardware Used

  • Laptop
  • Microsoft Office Suite (Outlook, WORD, EXCEL, PowerPoint, Publisher, Teams)
  • Human Resources Information System
  • Projector and presentation equipment
  • Phone, fax, and copier

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Jacobs Entertainment, Inc.

17301 W. Colfax Ave.
Suite 250
Golden, CO 80401

(303) 215-5200

Management Company

About the company

Headquartered in Golden, Colorado, Jacobs Entertainment, Inc. is a developer, owner and operator of gaming and entertainment facilities.  With more than 2,000 employees and a long-tenured management team, the company owns and operates The Lodge and Gilpin casinos in Black Hawk, CO, Gold Dust West properties in Reno, Carson City and Elko, NV, Sands Regency in Reno, NV and 25 Cash Magic truck plazas throughout Louisiana, plus the Nautica Entertainment Complex in Cleveland, OH.