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Conference and Events Planning Executive

Posted February 21, 2021

Hilton Queenstown Resort & Spa
Queenstown, Kawarau Village, New Zealand
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About This Job

Description

We are recruiting a Conference & Events Planning Executive to join our Business Development team. Do you have a passion for organizing events? Do you love creating an exceptional conference or event for our clients? This is your chance!

One of the most recognized names in the industry, Hilton Hotels & Resorts and DoubleTree by Hilton offers travellers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travellers, we shape experiences in which every Guest feels cared for, valued, and respected.

WHAT WILL I BE DOING?

In your new role as Conference &Events Planning Executive, you will be jointly responsible for the overall function of the Conference & Events department, specifically focused on planning.  You will act as a point of contact and support for hotel clients of all levels, encompassing conferences, incentives and events. Specifically you will:


  • Responsible for all future planning programs and large scale program planning

  • Ensure Hilton Brand Standards such as Hilton EventReady and any relevant Health & Safety requirements are met for all events, including those overseen by Conference & Events Coordinators.

  • Oversee and provide excellent and comprehensive event orders to deliver and exceed customer expectations.

  • Responsible for your own events from a-z and will be working together with our Conference & Events operational team.  

  • Have a commercial focus and maximise revenue through actively upselling.

  • Ensure all deposits are received and accuracy in final invoice.

  • Manage event related systems (eg. Delphi Property Administrator, Meetingbroker Administrator) to remain in line with required Hilton brand standards.

  • Consistently strive to develop internal & external relationships and ensuring customer loyalty to Hilton and assist in making Hilton events the Market leader.

  • Provide monthly forecasts and regular updates on anticipated changes to the business levels.

  • Conduct Site Inspections of the hotel with potential clients.

  • Maintain policies & procedures and checklists for department.

  • Assist in the training and development of new Team Members and event coordinators.

Requirements

WHAT ARE WE LOOKING FOR?
The ideal candidate will have a mature approach and management style with a passion for delivering customised events that exceed guest expectations.  To be successful in your application, you must hold the following skills, experience and behaviours:  

  • A minimum of 12 months experience in a similar role (preferably within the Hotel/Hospitality Industry).


  • A minimum of 3 years’ experience in Event Management and 1 years’ experience in Reservations.


  • A supervisory background in Hotel operations (eg. Front Desk or Food & Beverage) an advantage


  • Commercially driven and goal oriented


  • A tertiary level qualification or equivalent experience


  • Positive attitude and ability to respond to a range of different work situations


  • Strong administration, organisational and planning skills


  • Team orientated with demonstrated people and communication skills


  • Excellent written and verbal communication skills

WHAT IS IN IT FOR ME?
As a Hilton team member you can expect to receive the following and more:

  • Competitive remuneration


  • Competitive benefits such as incentive programs, daily dry-cleaned uniform and hot meal in our Team Member restaurant


  • Member of the Hilton GO program giving you access to discounted room and F&B rates worldwide


  • Access to Hilton University training, offering more than 5,000 learning programs


  • Participate in ongoing recognition


  • Leadership training & development and worldwide career opportunities


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Queenstown Resort & Spa

79 Peninsula Road
Queenstown, Kawarau Village 9300
New Zealand

+64-3-4509400

178 Room Resort

www3.hilton.com

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At A Glance

Hilton Queenstown Resort & Spa boasts a unique position on the scenic blue shores of Lake Wakatipu, amid a majestic mountain backdrop. Venture out to explore the area's natural attractions, or go to the center of Queenstown to visit its authentic restaurants, laid-back cafes and bustling bars. After your daily adventures indulge in a soothing therapy at the spa before savoring local favourites at our signature on-site restaurant and bar.

Our hotel features seven versatile meeting spaces for up to 240 guests and an 80 sq. m. picturesque outdoor terrace. Boasting magnificent views over the lake and mountains through floor-to-ceiling windows, our venues are ideal for hosting an important meeting or special event.

  • Situated on New Zealand's South Island, overlooking the tranquil Lake Wakatipu
  • 5 min from Queenstown Int’l Airport, near the center of Queenstown
  • Heated indoor pool and 24-hour Precor by Hilton fitness center
  • eforea: spa at Hilton, offering natural and organic treatments
  • Choice of indoor meeting rooms or outdoor terrace