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Director of Sales

Posted March 26, 2021

Hilton Tallinn Park
Tallinn, Estonia

About This Job


We are recruiting for a passionate Director of Sales to join the team to support recovery of our flagship property in the Baltics. 

What will I be doing?

As Director of Sales, you are responsible for maximising revenue and profit performance From our Sales managed segments. 

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments

  • Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support

  • Prepare company contracts for the hotel in accordance with current business and pricing conditions

  • Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator

  • Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success

  • Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reportsv

  • Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings

  • Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity

  • Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests

  • Produce accurate and timely reports that meet the needs of the hotel and the management company

  • Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

  • Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs

  • Contribute to relevant management meetings to develop and implement sales and marketing initiatives


What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Business level of Estonian and English language, Russian language is added benefit 

  • Positive attitude and good communication skills

  • Commitment to delivering a high level of customer service

  • Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations

  • Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges

  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

  • Excellent organisational and planning skills

  • Excellent grooming standards

  • Flexibility to respond to a range of different work situations

  • Ability to work well under time pressure and/or demanding travel schedules

  • Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of the local market

  • Knowledge of hospitality industry

  • A passion for sales and target-based performance

  • Relevant degree, in sales, business development or other relevant business field, from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





About this Employer

Hilton Tallinn Park

Fr. R. Kreutzwaldi 23
Tallinn, 10147


202 Room Hotel

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This hotel will soon be joining the Hilton Worldwide Portfolio of Brands but is not yet accepting reservations. It is scheduled to open in Summer 2016.

Set in the heart of Estonia’s capital city, Hilton Tallinn Park is located on the eastern side of Politseiaed Park, a leafy public space that was once home to the local police force's vegetable gardens. This modern Tallinn hotel is situated near Gonsiori Road, providing convenient access to Tallinn Ulemiste Airport. Take in wonderful views of Tallinn Harbour and the enchanting Old Town from the hotel, and enjoy proximity to many businesses, corporate offices, shops, restaurants and popular Tallinn attractions.

With seven flexible meeting rooms and a ballroom with space for 200 people, this Tallinn hotel is the perfect venue for business events, exhibitions and weddings. Stay productive in the 24-hour business center, and take advantage of our contemporary A/V technology. Our dedicated staff will be on hand to ensure your function is a success.

Feel at home in a spacious guest room, offering large windows, contemporary design and modern amenities. Check emails with WiFi, work comfortably at the desk, and refresh in the stylish bathroom. Choose an executive room or suite for splendid views and Executive Lounge access. Enjoy a light snack and a coffee in Cafe Linnutee, or savor the finest cuts of meat in our informal signature steakhouse, The Able Butcher. Try your luck at the roulette wheel in the onsite casino. Swim in the heated indoor pool or energize with contemporary Precor equipment in the complimentary 24-hour fitness center. Indulge in a massage in the spa, which features a whirlpool, sauna and steam rooms.

  • Modern Tallinn hotel in the city center, overlooking Politseiaed Park
  • Near Tallinn's Old Town, Tallinn Harbour and prominent business areas
  • Seven meeting rooms, a ballroom, a 24-hour business center and an Executive Lounge
  • Casino, 24-hour fitness center, spa, indoor swimming pool, terrace and barbecue area
  • Casual onsite dining with a signature steakhouse and Lobby Lounge Cafe