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Assistant General Manager

Posted February 22, 2021

The Sarasota Modern, a Tribute Portfolio hotel
Sarasota, FL

About This Job

The Assistant General Manager will hold a passion for hospitality and guest service bringing self-confidence, energy and dedication to the hotel daily. A natural coach and mentor, our successful candidate will verify all brand standards are maintained while motivating team members to exceed guest expectations. 

  • The Assistant General Manager manages and monitors activities of all employees in the Front Office, Housekeeping, and Food & Beverage departments, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
  • Maintains a professional and high-quality service oriented environment.
  • Acts as Manager on Duty for the hotel, using problem solving skills to resolve complaints, disturbances, special requests, social media reviews and any other issues that may arise.
  • The Assistant General Manager assures all social media and brand-based reviews are responded to promptly.
  • Informs all staff of daily activities, group and VIP arrivals, as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and insure escort to accommodations if appropriate.
  • Responsible for scheduling within labor standard guidelines.
  • Responsible for managing operating expenses and purchasing for all operations departments.
  • Supervise upsell program at the front office and work as part of the yield management team to maximize revenue for the hotel.
  • The Assistant General Manager works closely with all departments to improve guest services and foster cross departmental communication. Monitor performance of departments by consistently completing room and public area inspections.
  • Coordinates daily activities with hotel management team.
  • Holds monthly departmental meetings, and morning huddles to keep staff informed of all activities in the hotel, reinforcing standards of excellence and promoting a formidable team atmosphere and culture.
  • The Assistant General Manager works closely with all departments to insure proper key controls and safety measures are maintained at all times.
  • Adheres to bank records, account receivables/payables and other procedures to insure accurate and timely collections.
  • Responsible for comprehensive training of all operations staff.
  • Follows company policies and procedures at all times.
  • Other duties as assigned by supervisor or management.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


About this Employer

The Sarasota Modern, a Tribute Portfolio hotel

1290 Boulevard of the Arts
Sarasota, FL 34236

(946) 906-1290

89 Room Hotel

Our Hotel

The Sarasota Modern, a Tribute Portfolio Hotel is quickly becoming recognized as an architectural fixture of the Rosemary District located just steps from downtown Sarasota. The Sarasota Modern strives to create a series of ‘micro paradises’ that challenge the conventions in hospitality, and deliver perfectly curated living experiences that promote both internal and external discovery. Taking the lessons of early and late Modernism and adding the knowledge and aspirations of todays traveler gives guests The Sarasota Modern, where Design, Culture and Play collide. Inspired by our surrounding geography, we ensure that our guests are elevated by new and authentic experiences. The Sarasota Modern aspires The Modern Thinker. Someone who understands that design isn’t how it looks, but how it makes people feel. Someone who believes in the philosophy of less. Someone who enjoys high life. Enjoys real life. Never medium life.