Posted February 22, 2021The St. Regis Bahia Beach Resort, Puerto Rico
Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system. Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties. Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations. Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team. Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks. Assist with training of new associates as necessary on revenue management tools. Assist in the implementation of hotel sales strategies in the reservation and inventory systems.
Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Pleasure is a daily mantra here. Tee off at the Robert Trent Jones, Jr. golf course, revel in exclusive Remède Spa pampering, savor Jean-Georges’ acclaimed cuisine at Fern, lounge at the pool, or bask on pristine, sandy Bahia Beach.
Tropical elegance meets modern technology in the 139 guest rooms, including 35 suites, at The St. Regis Bahia Beach Resort, Puerto Rico. Seductive accommodations feature recessed, beamed ceilings and are beautifully appointed with custom-designed furnishings, including writing desks. Each room opens to a private terrace with a garden or ocean view.
High-tech entertainment features include 40-inch LCD televisions, an LCD tabletop controller, a BOSE® surround sound system, an iPod® docking station, and a DVD/CD player. Wireless High Speed Internet Access is complimentary in all rooms and public areas.
Spacious five-fixture marble bathrooms with oversized tubs, separate rainforest showers, and dual vanities include an oversized mirror featuring an embedded LCD television. All rooms include soft bathrobes, slippers, and Remède amenities.
When St. Regis first opened its doors in 1904 it established the highest standards of hospitality for its privileged guests—a legacy that is embraced and upheld by our staff today. Our staff members thrive on the pursuit of excellence as they fulfill each guest request in an authentic and meaningful way. St. Regis cultivates its staff by providing competitive benefits, exceptional career development opportunities and an enriching environment where they may reach their fullest potential.
Starwood Hotels & Resorts Worldwide, Inc. creates rewarding experiences for discerning travelers the world over through its nine iconic brands. Each of our more than 1,200 properties in 100 countries enjoys a reputation for excellence thanks to the flawless service and high standards of hospitality demonstrated by our elite workforce.