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Busser Part-Time

Posted March 2, 2021

Hotel Granduca Houston
Houston, TX
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About This Job

Overview

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's, our newly renovated bar, or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining Italian restaurants.

The Language of Luxury, Service and Serenity

The full-time Busser supports and assists the F&B servers in creating a memorable experience by delivering exceptional service to the guests according to LHW and Hotel Granduca standards.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.

Responsibilities

Replenish and deliver side items, condiments and silverware

Greet the guests and maintain a professional and cordial demeanor

Promptly offer choices of water and beverage as needed

Maintain an adequate inventory and restock supplies and condiments

Clear tables and remove dirty dishes and linen

Ensure cleanliness in the Outlets and service station area

Wipe tables, vacuum and mop floors

Clean and polish glasses and silverware 

Reset tables between courses and after completion of service

Assist with running food to the Outlet areas

Adhere to the Hotel's Standards of Appearance and handbook policies

Maintain updated knowledge of services, wines, and menu items

Maintain visibility on the floor and promptly address guest requests and concerns

Complete open and closing assignments and side work in a timely manner

Maintain a professional, warm and cordial demeanor

Practice the 3 Steps of Service and Hotel Core Values

Perform other duties as assigned

Qualifications

Minimum high school diploma or equivalent

At least one year experience as a busser in a full service luxury hotel or fine dining restaurant

Ability to walk and stand for long periods, bend, crouch, reach, use both hands, push, pull and carry up to 40 lbs

Pleasant and cordial demeanor

TABC certificate 

Food Handlers' certificate 

Excellent command of English and ability to follow verbal and written instructions

Bilingual - English and Spanish - preferred

Excellent interpersonal skills and ability to multi-task and prioritize

Must be able to work assigned shifts - AM, PM, weekends and holidays

Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

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About this Employer

Hotel Granduca Houston

1080 Uptown Park Boulevard
Houston, TX 77056

(713) 418-1000

122 Room Hotel

www.granducahouston.com

Our Hotel

Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.

The Language of Luxury, Service and Serenity