Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels Hospitality group. A leader in luxury hotels, Granduca Houston has the honor of being a member of the Leading Hotels of the World. Located in the heart of Uptown/Galleria area, this "hidden gem" is reminiscent of a private Italian villa, consisting of 122 guest rooms and luxury suites, spacious meeting rooms and a stunning ballroom with an amazing view of Il Giardino and our exhilarating saltwater pool - an oasis among the lush green landscape and beautiful palm trees . Relax with friends and enjoy the live music in Giorgio's, our newly renovated bar, or experience the delectable cuisine in Ristorante Cavour, one of Houston's most renowned fine dining Italian restaurants.
The Language of Luxury, Service and Serenity
The full-time Busser supports and assists the F&B servers in creating a memorable experience by delivering exceptional service to the guests according to LHW and Hotel Granduca standards.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
Replenish and deliver side items, condiments and silverware
Greet the guests and maintain a professional and cordial demeanor
Promptly offer choices of water and beverage as needed
Maintain an adequate inventory and restock supplies and condiments
Clear tables and remove dirty dishes and linen
Ensure cleanliness in the Outlets and service station area
Wipe tables, vacuum and mop floors
Clean and polish glasses and silverware
Reset tables between courses and after completion of service
Assist with running food to the Outlet areas
Adhere to the Hotel's Standards of Appearance and handbook policies
Maintain updated knowledge of services, wines, and menu items
Maintain visibility on the floor and promptly address guest requests and concerns
Complete open and closing assignments and side work in a timely manner
Maintain a professional, warm and cordial demeanor
Practice the 3 Steps of Service and Hotel Core Values
Perform other duties as assigned
Minimum high school diploma or equivalent
At least one year experience as a busser in a full service luxury hotel or fine dining restaurant
Ability to walk and stand for long periods, bend, crouch, reach, use both hands, push, pull and carry up to 40 lbs
Pleasant and cordial demeanor
Food Handlers' certificate
Excellent command of English and ability to follow verbal and written instructions
Bilingual - English and Spanish - preferred
Excellent interpersonal skills and ability to multi-task and prioritize
Must be able to work assigned shifts - AM, PM, weekends and holidays
Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Hotel Granduca Houston is the first jewel in the crown of the Granduca Hotels hospitality group. A leader in luxury hotels, Granduca Houston is the only hotel in Houston to receive Leading Hotels of the World designation. Located in the heart of Uptown/Galleria area, the hotel is reminiscent of a private Italian villa, consisting of 122 luxury rooms and suites and Ristorante Cavour, one of Houston's renowned fine dining restaurants.