Description

Job Title: J1 Front of House Intern

Salary: $12

Status: Full Time

Shift: Day, Swing, Nights

Other Compensation: $12

Monarch Casino Resort Spa in Black Hawk, Colorado is opening a brand new expansion that will have over 500 luxurious rooms, 4 delectable restaurants, and a full service spa/salon! 

Our restaurants will feature a Chophouse, 24/7 Café, Specialty Restaurant, and Buffet.  Our spa will feature state of the art spa services on top of the 23rd story of our resort along with a roof top pool, sauna’s, hot tubs and more!

Now hiring bold, motivated, team-focused individuals!

Part Time and Full Time Team Members (TMs) Will Enjoy:

• Hiring Bonus – non management
• Team Member Referral Program
• Education/Tuition Reimbursement
• Flexible Work Schedules
• 1 Free Meal per Shift
• Subsidized Transportation Options
• Free Parking
• Team Member Anniversary Program and Recognition

Full Time Team Members (30+ hours) also enjoy:

• 1 week of PTO at 6 months and a 2nd week at 1 year
• 6 Observed Holidays
• Health Benefit Insurance Package after 90 days (medical, dental, vision, life insurance, short term disability)
• 401k with company match
• Career Development and Advancement Programs
• In-State and Out-of-State Relocation Assistance Programs

Don’t want to drive to Black Hawk?  You don’t have to!  Check out these casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch you can ride the casino bus for only $4-$6 per day!

This person will contribute to our success by ensuring superior guest service.  The ideal candidate loves making small talk with guests and willing to learn player’s names.  This candidate will fill in as needed for bussers and food servers.

RESPONSIBILITIES

• Greets guests as soon as they walk through the door
• Thank guests for dining in our restaurant
• Maintain a neat, organized front of the house environment
• Seat guests and take initial drink orders when needed
• Assist with opening and closing tasks along with side work when needed
• Answer phones and schedule reservations with large parties
• Validate coupons through our software
• Take payments
• Keep record of guests per servers
• Rewrite menu boards daily and for next meals
• Assist servers in bussing tables and overall cleanliness of the restaurant
• Operates registers, scanners, and credit card terminals
• Performs basic math functions to collect payments and distribute proper change
• Maintain accurate cash drawer
• Other duties as assigned

Requirements

• 1 year of previous cash handling experience preferred
• Team player who looks for ways to help out other team members whenever needed
• Ability to work in high volume, sometimes loud ever changing environment
• Basic to intermediate computer knowledge
• Must possess excellent guest service and communication skills with the ability to deal with guests
• Ability to speak and write English
• Ability to communicate information through spoken words and sentences that others will understand
• Ability to read and understand information and instructions presented in writing
• Strong general mathematical skills
• Must be able to stand for duration of shift
• Must be able to bend, stoop and continuously use hands
• Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
• Ability to work all shifts including weekends and holidays when needed
• Successfully pass a pre-employment criminal background check and drug screen
• Must be at least 16 years of age

An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Additional Information

Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.