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Sous Chef

Posted February 23, 2021

DoubleTree Resort by Hilton Hotel Lancaster
Lancaster, PA
We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work. We exceed Covid safety standards to keep you safe.

About This Job

The Sous Chef will provide culinary expertise, leadership and guidance to members of the kitchen operation to ensure that the highest quality and level or service are provided to our Guests while at the same time developing his/her staff and driving a positive work environment.  The primary objective of the Sous Chef is to establish and maintain maximum operational efficiency and superior food quality for the kitchen operation. He/She must prepare/cook and supervise the preparation and cooking for all food products are ordered and work on the development of new menus and recipes.  The Sous Chef is responsible for supervision of all kitchen personnel and will assist with the training and development of the Team Members.  Must set an example to other Team Members through work habits and behavior.                     

Essential Duties and Responsibilities include the following:

  • Responsible for the preparation and service of food in accordance with the restaurants quality and service standards
  • Organize the production of high quality food according to preset menu guidelines
  • Demonstrate knowledge of current culinary trends
  • Create and implement fresh and exciting menu changes
  • Maintain targeted cost control figures for food/supply costs, strive to exceed agreed upon targets
  • Responsible for menu and operation planning to ensure cross utilization of products across culinary outlets
  • Ensure all stations are clean and sanitized and station set up is complete
  • Responsible to maintain all safety, sanitation and hygienic requirements for the kitchen, kitchen personnel and storage Ares.  Ensure safe work practices are followed.
  • Possess the ability to solve practical problems and deal with situations relating to personnel or customer service problems as they arise
  • Daily supervision of all kitchen activities and personnel
  • Organization and roistering of kitchen staff to meet align with staffing guidelines; ensure weekly schedule is posted in advance
  • Mentor, train and supervise the training of all culinary staff, including any apprentices/interns, in order to achieve level of excellence
  • Ensure constant communication flow among floor staff and kitchen crew
  • Ensure line Team Members complete production sheets for next shift
  • Document shift concerns, strategies, and questions in manager log book prior to daily shift departure
  • Provide support to front of house supervisor in management of the dining room
  • Promote high levels of performance among Team and a harmonious environment among all staff within the department.
  • Schedule requires flexibility.
  • Supervisory Responsibilities 

    Directly supervises Team Members in the Kitchen, and Dish room. Carries out supervisory responsibilities in accordance with Willow Valley's policies and applicable laws. Responsibilities include hiring/terminating, promoting, training, completing and signing performance appraisals, and determining or recommending pay increases. Other responsibilities include disciplining, scheduling, planning/assigning work, checking work for accuracy and completeness, maintaining performance records, handling Team Member complaints, overseeing safety issues, advising management on policy or operations issues, and planning.

    Education and/or Experience 

    Culinary Degree; or 5 years related experience and/or training; or equivalent combination of education and experience.

    Certificates, Licenses, Registrations 

    Hilton Brand Training upon hire

    Serve Safe Certification preferred

    CPR Certification preferred but will train


About this Employer

DoubleTree Resort by Hilton Hotel Lancaster

2400 Willow Street Pike
Lancaster, PA 17602

(717) 464-2711

185 Room Resort

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Our Hotel

Doubletree Resort at Willow Valley is part of an extraordinary third-generation family business built in the heart of scenic Lancaster County, Pennsylvania. In 1965, the Thomas family set out to create a way of working and living based on treating everyone with the kindness and generosity of family, living out the tenets of their faith.

The Doubletree commitment to providing every guest a warm and sincere welcome, as represented by the signature Doubletree Chocolate Chip Cookie, is a perfect fit with the Willow Valley’s culture of warmth and hospitality. This caring attitude is appreciated by visitors from around the country as well as local residents, and the Thomas family is an active part of the Lancaster community.

DoubleTree by Hilton Mission

At DoubleTree, service is more than just giving guests a quick and efficient check-in and a clean room. DoubleTree is committed to providing more than what guests expect and strives to differentiate its services from competitors when travelers stay at any DoubleTree across the globe.

We call this a Culture of CARE


It’s Doubletree’s commitment to total service quality. The CARE concept grew out of the belief that if you treat guests and team members with CARE, they’ll stay with you.