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Room Attendant

Posted February 23, 2021

Courtyard by Marriott Madison East
Madison, WI
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About This Job

Banyan Tree Management is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States. We currently have 23 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth. We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.

We are seeking an individual who embodies the core values that are integral to our success:

  • Transparent & Accountable
  • Humble, Respectful & Dedicated
  • Embrace Opportunity
  • Create Value for Shareholders
  • Family Matters

Summary

Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. 

Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Essential Functions

  • Change bed linen and make beds
  • Replace used towels
  • Sweep and mop floors
  • Vacuum carpets
  • Dust furniture
  • Replenish bath care products (e.g. soap and shampoo)
  • Restock beverages and food items in the mini-bar
  • Clean public areas, like corridors
  • Report any technical issues and maintenance needs
  • Address guests’ queries (e.g. on additional services)
  • Help guests retrieve lost items
  • Ensure all assigned rooms are clean and tidy by the end of the shift
  • Follow hotel security guidelines

Education, Experience, Other Requirements

Required

  • Flexibility to work in shifts
  • Ability to work with little or no supervision while meeting high-performance standards
  • Excellent organization skills
  • Ability to follow instructions

Preferred

  • High School Diploma
  • Work experience as a Room Attendant or Maid
  • Experience with industrial cleaning equipment and products
  • Good physical health and stamina


EEO Statement

Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law.


compensation: 12.00

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About this Employer

Courtyard by Marriott Madison East

2502 Crossroads Drive
Madison, WI 53718

(608) 661-8100

127 Room Hotel

www.marriott.com

Our Hotel

Our prominent East Side hotel is 5 miles from Dane County Regional Airport and offers a free shuttle to and from the transportation hub. We are near East Towne Mall, downtown Madison, the University of Wisconsin-Madison, Kohl Center and Alliant Energy Center and feature easy access to major companies such as American Family Insurance, Alliant Energy, Covance, GE Healthcare and QBE. When it's time to retire for the night, enjoy accommodations with plush bedding and complimentary Wi-Fi. The Bistro, our restaurant, is open for breakfast and dinner and serves Starbucks® beverages and evening cocktails along with healthy and hearty menu items. In your downtime, head to our fitness center with cardio equipment and free weights or swim a few laps in our indoor pool to keep up with your exercise routine.