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Guest Service Support Expert Food and Beverage- Illume Restaurant

Posted May 6, 2021

JW Marriott Orlando Bonnet Creek Resort & Spa
Orlando, FL
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About This Job

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

JW Marriott Orlando Bonnet Creek Resort & Spa

14900 Chelonia Parkway
Orlando, FL 32821

(407) 789-0999

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Curated experiences that spark imagination.

Opening early 2020, JW Marriott Orlando Bonnet Creek Resort & Spa brings modern luxury to Central Florida. Thoughtfully designed to bring people together, our hotel will offer warm, inviting social spaces and amenities, including a Spa by JW®, resort pool with splash pad, specialty restaurants, and a rooftop terrace boasting nightly views of theme park fireworks displays. Plus, 50,000 square feet of inspiring event space will leave attendees feeling richer than when they arrived. From locally inspired dishes to our holistic approach to well-being, JW Marriott Orlando Bonnet Creek Resort & Spa will provide you with expertly choreographed service and experiences designed to deepen your journey with us and beyond.