Posted February 23, 2021Homewood Suites by Hilton Memphis-Poplar
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Welcome to the Homewood Suites by Hilton® Memphis-Poplar hotel. Located in East Memphis on Poplar Avenue, our all-suite hotel provides thoughtful amenities to help you unwind and feel at home. Our Memphis hotel is a short drive from popular attractions such as Graceland, the National Civil Rights Museum, Beale Street, the Rock and Soul Museum and Bass Pro Shops at the Pyramid. We are also close to leading businesses such as FedEx headquarters, Tenet, International Paper and Service Master.
Choose from spacious one- and two-bedroom suites at this Memphis hotel. Prepare your favorite meal and enjoy home cooking in the fully equipped kitchen featuring a variety of helpful utensils. Unwind in the separate living area and view premium cable channels on a flat-screen TV. Stay in touch with family or business colleagues with complimentary internet access. Enjoy the privacy of a separate sleeping area and relax after a long day on a comfortable king-sized bed.
Start your day with a hot full breakfast before heading off for business or recreation. On your return, unwind at our evening social* Monday through Thursday. Stay active during your stay in the fitness center, swimming pool and basketball court. Our Memphis hotel provides a business center with a range of modern amenities and versatile meeting rooms accommodating up to 50 guests.