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Front Desk - Guest Experience-PM

Posted May 6, 2021

Atlanta Marriott Marquis
Atlanta, GA
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Atlanta Marriott Marquis

265 Peachtree Center Avenue
Atlanta, GA 30303

1-404-521-0000

1,663 Room Hotel

www.marriott.com

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Experience the bustling energy and stylish vibe at Atlanta Marriott Marquis, a destination downtown Atlanta hotel conveniently located in Peachtree Center, with indoor MARTA access Hartsfield-Jackson Atlanta International Airport just 15 miles away. This contemporary Atlanta, GA hotel is steps from the Georgia Aquarium, World of Coca-Cola, and few blocks from CNN Center, Georgia World Congress Center, Philips Arena, and Georgia Dome. The breathtaking atrium is marked by the 50-foot color changing sail of Pulse, a classically cool cocktail lounge and the iconic symbol of this downtown Atlanta, Georgia hotel. Unique dining options include Sear, High Velocity, Starbucks. Take pleasure in 1569 guestrooms and 94 spacious suites boasting lavish conveniences and floor to ceiling windows with amazing skyline views. Create the perfect atmosphere for meetings in over 160,000 square feet of contiguous meeting space at the unrivaled Marriott Marquis Hotel in downtown Atlanta, GA.