Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Superbly located at the crossroads of the embassy district, the UNESCO World Heritage Site of Singapore Botanic Gardens, as well as the prime shopping district of Orchard, the St. Regis is Singapore's most eminent address, where unsurpassed luxury resides. A gleaming landmark of exquisite ambience, the hotel houses one of Asia's finest private art collections. Take in the visual delights of one of Asia's finest private art collections, enjoy the pleasures of the exclusive Remède Spa and experience flawless service by our impeccable staff when wining at Astor Bar or dining at Brasserie Les Saveurs, LaBrezza or Yan Ting. We perfect the art of elegance in our 299 luxuriously appointed rooms and suites. Each detail-crystal chandelier, original art piece or lush designer fabric-is meticulously selected.