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Housekeeping Supervisor

Posted May 6, 2021

The St. Regis Singapore
Singapore, Singapore
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About This Job

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The St. Regis Singapore

29 Tanglin Road
Singapore, 247911
Singapore

+65 6506 6888

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Our Hotel

Superbly located at the crossroads of the embassy district, the UNESCO World Heritage Site of Singapore Botanic Gardens, as well as the prime shopping district of Orchard, the St. Regis is Singapore's most eminent address, where unsurpassed luxury resides. A gleaming landmark of exquisite ambience, the hotel houses one of Asia's finest private art collections. Take in the visual delights of one of Asia's finest private art collections, enjoy the pleasures of the exclusive Remède Spa and experience flawless service by our impeccable staff when wining at Astor Bar or dining at Brasserie Les Saveurs, LaBrezza or Yan Ting. We perfect the art of elegance in our 299 luxuriously appointed rooms and suites. Each detail-crystal chandelier, original art piece or lush designer fabric-is meticulously selected.