Search 18,126 current hospitality jobs

Front Desk Supervisor

Posted March 22, 2021

Residence Inn Scottsdale Salt River
Scottsdale, AZ
Apply

About This Job

JOB SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Apply

About this Employer

Residence Inn Scottsdale Salt River

5351 North Pima Road
Scottsdale, AZ 85250

(480) 745-8900

111 Room Extended Stay

careers.marriott.com

Follow us:

Full Amenities and Extended Stay Accommodations

Find your home away from home at Residence Inn Scottsdale Salt River, our culturally rich hotel near Arizona’s Salt River Reservation. Our extended stay hotel features art by local artists and a custom design that’s focused on our Native American history. Relax with daily free hot breakfast buffet in the morning and refreshing beverages at The Agave Lounge. Stay healthy and active with a visit to our fitness center or outdoor swimming pool. When you’re ready to unwind, get comfortable in your studio, one bedroom or two bedroom accommodation. Rooms come complete with full kitchens for all your mealtime and snacking needs as well as efficient work desks and complimentary Internet to keep you connected. Host indoor events large or small or bring the party outside to our Eagle’s Nest Lawn, perfect for social gatherings. Whether it’s business or leisure that brings you to South Scottsdale, make the most of your travels by booking a stay with Residence Inn Scottsdale Salt River.