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Guest Service Agent - In Room Dining Full-Time Seasonal

Posted March 22, 2021

Gaylord Texan Resort & Convention Center
Grapevine, TX
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About This Job

Job Summary

Explore our very big world

We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

Rewards for work, benefits for life

You’ll be supported in and out of the workplace through:

  • Discounts on hotel rooms, gift shop items, food and beverage
  • Learning and development opportunities
  • Recognition programs
  • Wellbeing programs
  • Encouraging management
  • Team-spirited colleagues

The impact you’ll make 

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.   

What you’ll be doing

  • Welcome guests and promptly attend to tables
  • Serve food and beverages to guests making recommendations if needed
  • Share your menu knowledge to assist guests with questions and special requests
  • Record transactions in the MICROS system correctly and timely
  • Check-in with guests to assure satisfaction with each course and beverage
  • Clean tables, complete closing duties and re-stock tableware and other supplies

What we’re looking for

  • Great conversational skills and teamwork-oriented
  • Positive outlook and outgoing personality
  • Previous serving experience is a big plus

This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.  Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Secure you Summer job now! Join us at one of our Summer Hiring Events! We will be conducting on-site interviews, offers, and pre-employment processing! We are currently looking for seasonal Servers, Server Assistants, Bartenders, Bar Attendants, Baristas and Pool Concierge! Questions? Simply call 817-778-3900 Location: Cowboys Training room inside of the Gaylord Texan 1501 Gaylord Trail Grapevine, TX 76051. Applicants can park in the Resort Parking Garage and enter through Front Access on the backside of the Vineyard Tower. All parking will be validated. Event Dates (All dates are on a Wednesday unless otherwise denoted) April 7th 1pm –5pm April 10th 1pm –4pm *Saturday* April 14th 1pm –7pm April21st 1pm –5pm April 28th 1pm –5pm
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Gaylord Texan Resort & Convention Center

1501 Gaylord Trail
Grapevine, TX 76051

1-817-778-1000

1,511 Room Hotel

www.marriott.com

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Welcome to our spectacular hotel overlooking beautiful Lake Grapevine and brimming with authentic Texas style and hospitality. The awe-inspiring Gaylord Texan Resort & Convention Center invites guests to experience all the energy and excitement of the Lone Star State. Beneath our signature glass atriums, we offer some of the most distinctive shopping, dining and recreation options in the area to delight leisure and business travelers alike. You will be amazed at the 4.5 acres of indoor gardens and winding waterways, where you will find world-class entertainment and activities. Conveniently located between Dallas and Fort Worth, the Gaylord Texan is an ideal location for meetings, conventions and corporate events, offering over 400,000 square feet of flexible meeting space including the 180,000 square foot Longhorn Exhibit Hall. Choose the Gaylord Texan and discover a resort experience as grand as Texas itself.