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Room Attendant

Posted March 26, 2021

Residence Inn Cleveland Mentor
Mentor, OH
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
  • Ensures that rooms have clean linen, bedding and towels
  • Understands and follows all safety and security procedures as mandated by the hotel
  • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
  • Other duties as assigned

EDUCATION AND EXPERIENCE

  • High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards
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About this Employer

Residence Inn Cleveland Mentor

5660 Emerald Court
Mentor, OH 44060

(440) 392-0800

96 Room Extended Stay

www.marriott.com

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Our Hotel

The newly renovated Residence Inn® Cleveland Mentor, an ideal hotel choice near Steris Corporation and SPIRE Institute, provides just what travelers need to maintain their normal pace when planning an extended stay in Mentor, Ohio. Guests will enjoy our new modern lobby designed with comfortable spaces where they can use the hotel’s free WiFi for impromptu meetings or just recharge at our evening social events on select nights with complimentary light fare and drinks. Our Mentor, Ohio hotel’s spacious suites have also been enhanced to better meet our guests' needs. A new living area, an ergonomic desk, updated bathrooms and contemporary color schemes complement the suite’s separate spaces for eating, sleeping and working, along with a fully equipped kitchen. We offer a free hot breakfast featuring a greater variety of healthy and freshly made selections. At Residence Inn, we give guests everything they need to maintain their balance and thrive.