Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Experience the premier luxury hotel in Cleveland, Ohio. The epitome of Midwestern hospitality, The Ritz-Carlton, Cleveland is the only hotel in the city to receive a four-star, four-diamond rating. With indoor walkway access to Progressive Field, the Quicken Loans Arena, Terminal Tower, Horseshoe Casino and the Carl B. Stokes Federal Court House, our luxury hotel resides in the heart of downtown. Our world-class Cleveland hotel is conveniently located and provides hotel guests with convenient access to the best of Cleveland’s night life and entertainment venues.Featuring well-appointed guest rooms, casually chic dining restaurants and a 24-hour fitness center, style, sophistication and the legendary service of The Ritz-Carlton, Cleveland awaits your arrival.To see our Cleveland luxury hotel’s pictures, view the Photo Gallery. The Ritz-Carlton, Cleveland is a Tier 2 property in The Ritz-Carlton Rewards.