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Health Club Manager

Posted April 5, 2021

Conrad Istanbul Bosphorus
Istanbul, Besiktas, Turkey
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About This Job

Description

A Health Club Manager is responsible for managing operations of the health club to deliver an excellent Guest and Member experience while achieving the club's annual budget and driving their team to meet and exceed revenue targets.



What will I be doing?

As a Health Club Manager, you are responsible for managing operations of the health club to deliver an excellent Guest and Member experience. A Health Club Manager will also be required to achieve the club's annual budget and drive the team to meet and exceed revenue targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage operations of the health club
  • Manage team members to ensure high motivation, provision of high quality service and ongoing development
  • Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
  • Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement
  • Manage customer feedback effectively to ensure continuous service and programme improvement
  • Instill brand values and standards to maintain quality on a daily basis
  • Liaise with other hotel departments
  • Ensure customers and guests receive friendly and consistent personalised service from all team members
  • Recruit, manage, train and develop the team
  • Respond to audits to ensure continual improvement is achieved
  • Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
  • Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

Requirements

What are we looking for?

 

 

A Health Club Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 


  • Management and/or supervisory experience within the leisure sector

  • Ability to meet financial targets

  • Ability to work under pressure

  • Excellent grooming standards

  • Strong organizational skills

  • Excellent communication and interpersonal skills

  • Willingness to develop team members and self

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

  • Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs

  • A degree in sports coaching/academy & school of Physical Education and Sports

  • Previous Health Club/Spa Management or Supervisory & sport coaching experience (min.5 years)

  • Excellent written and oral communication skills and fluent English & Turkish, both business and conversational

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Degree in relevant area

  • Passion for customer service

  • Ability to close a sale

  • Relevant fitness and pool qualifications

 



What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 

 

 

 

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Conrad Istanbul Bosphorus

Cihannuma Mah Saray Cd No5
Istanbul, Besiktas 34353
Turkey

90-212-310-2525

590 Room Hotel

conradhotels3.hilton.com

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At A Glance

If you had 1/3/5 hours to explore Istanbul, what would you do? Make the most of your journey at Conrad Istanbul Bosphorus with our curated list of 1, 3 and 5 hour itineraries with a local take on culture, art, food and adventure at StayInspired.com, and enjoy a truly inspired stay.

Conrad Istanbul Bosphorus offers fully renovated guest rooms and suites and awe-inspiring views of the city skyline. Expect an unforgettable experience and unique balconies, indoor and outdoor pools, a spa and tennis club.

Centrally located in the lively Besiktas area, the hotel is a 5-minute walk from the Bosphorus. Ortakoy, Dolmabahce Palace and Vodafone Stadium are nearby while Zorlu, Kanyon, Metrocity, Özdilek, shopping malls and Nişantaşı district are a short drive away.

Conrad Istanbul Bosphorus has everything travelers need, including complimentary WiFi, a 24-hour health club with Turkish hammam, two swimming pools, covered and open clay tennis courts and a separate children's pool.

Indulge in our Suite Services for a complimentary chauffeur-driven airport transfer, VIP setup, Executive Lounge and meeting room access. Ask about exclusive services for Chinese travelers.

Summit Bar serves fabulous cocktails, and Mediterranean cuisine is delicious in Manzara. The terrace at Summit provides a 240-degree city view.

A 2017 TripAdvisor Certificate of Excellence winner, Conrad Istanbul Bosphorus is Turkey's Leading Hotel 2017 and was named a leading city and conference hotel in Turkey over several years by World Travel Awards. This Istanbul hotel features 3,000 square meters of function space, a 15th floor Bosphorus Lounge and terraces with a panoramic view.