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Rooms Controller

Posted April 3, 2021

Thompson San Antonio
San Antonio, TX
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About This Job

Description

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. The Thompson's unique properties are timeless destinations, creating the kind of distinct experiences that can transform your day, your trip, or even your life.

The Thompson brand has made its debut in San Antonio with our newly constructed luxury high-rise on the world-renowned River Walk. The complex is comprised of 20 floors, 162 guest rooms, 59 condos and 6 penthouse residences. The property features a full-service spa, and 3 distinct restaurant and bars - including a rooftop bar experience. With over 5,000 sq. ft. of riverfront event space, and sweeping views from every vantage point, The Thompson offers unrivaled elegance and comfort.

We're looking for individuals who embody the luxury lifestyle experience. An ideal Thompson colleague has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service. We want people who have a passion for exceptional hotel service, and who best express that belief in an atmosphere of spontaneity and authenticity.  Into fashion, music and art?  Then, Thompson San Antonio might be a great fit! 

 

The Rooms Controll agent is primarily responsible for room inventory to maximize selling opportunities at the Front Office.  This includes assigning room blocks for groups and guest preferences.  Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports.   This role has a direct impact on guest fulfillment with room accommodations.  Control Clerks must also assist in the guest registration process and communication of hotel services and promotions.  This position leads other associates by coaching, giving direction and may include training.  Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.  This position will focus primarily on rooms control, but also will assist in front office agent responsibilities.  

 

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

 

This is not you typical career opportunity.  This is the Hyatt Touch.  


Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.

 

 

 

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About this Employer

Thompson San Antonio

101 Lexington Ave
San Antonio, TX 78205

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Stay in the trendsetting area of San Antonio’s North River Walk, in the heart of downtown. 

Thompson San Antonio is situated steps from Tobin Art Center for the Performing Arts, paying homage to the arts district and bringing style to the neighborhood. This luxury River Walk hotel is located walking distance to the historic Alamo and all that the River Walk provides. Enjoy an elevated lifestyle experience through our newest restaurant concept or take in sweeping views from the pool deck bar, with hand-crafted cocktails for locals and guests to relish.

OPENING SUMMER 2020