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Food and Beverage Supervisor

Posted March 29, 2021

Lakewood Country Club
Dallas, TX
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Our Mission: Establishing precise hospitality standards, ensuring that good practices spread club wide, and, most importantly, engaging and empowering employees to create memorable experiences.

About This Job

The Club:

  • Founded in 1912, Lakewood Country Club is located less than ten minutes from downtown Dallas in the highly desirable Lakewood area.
  • The Club has 1,150 Members, with an extensive waitlist in all categories of membership.
  • The Annual Food and Beverage Sales are $5.5 MM (90% a la carte/10% banquet).
  • 68,000 square feet Clubhouse, which recently underwent an expansion and complete renovation.
  • Coore/Crenshaw 18 Hole Golf Course and extensive Practice Facilities, all of which was completely renovated in 2013/2014.
  • A Resort Style Swimming Pool Complex (three Swimming Pools), built new in 2014/2015.
  • Eight hard thru Tennis Courts, built in 2014/2015.
  • State of the art Fitness Center.

Education and/or Experience

  • Undergraduate degree in business, hospitality management, or related field desirable.
  • A minimum of three years of management experience in the food service business.

Job Summary 

Working closely with the Director of Food & Beverage, the Supervisor is responsible for the management of the Club’s A La Carte Food and Beverage Operation. This includes, but is not limited to, primarily service in the Mixed Grill, Garden Terrace, Garden Room, Lounge, Pavilion Bar and Wine Room.

Job Tasks/Duties

Manages the Dining food and beverage services.

Supervises daily a la carte dining, ensuring consistency in service and Member satisfaction.

Oversees Club operations on a daily basis.

Assists with the management of Club functions and private special events.

Performs the duties of MOD/closing manager and performs P.O.S. end of day functions a minimum of two nights per week.

Attends Food and Beverage and Department Head meetings as scheduled.

Participates in the food and beverage budgeting process.

Monitors the budget and directs corrective action procedures as necessary to help assure that budget goals are attained.

Monitors internal cost control procedures and performs inventories of china, glass and silver.

Assists in maintaining the Club’s Point of Sale system and updating menu items and pricing.

Plans and coordinates weekly training and professional development programs for service staff.

Maintains contact with Members and helps to assure maximum Member satisfaction.

Counsels with other managers and employees about employee grievances and complaints; directs problem correction where possible.

Participates in on-going facility inspections throughout the Club to assure that cleanliness, safety and other standards are consistently attained.

Interacts with Members by answering questions, solving problems, overseeing services and cleanliness and showing the Club facilities to visitors.

Conducts pre-function meeting with servers to ensure smooth, efficient services; assigns server stations.

Ensures that all staff are well-groomed and in proper uniform.

Assures that state and local laws and the Club’s policies and procedures for the service of alcoholic beverages are consistently followed.

Ensures that all server check outs are reconciled and submitted at the end of each shift.

Assist with the opening/supervising of seasonal pool Food & Beverage operation.

Manages service staff to include hiring, scheduling, training, counseling/performance evaluations and terminations.

Monitors labor, evaluates scheduled and actual labor hours and costs.

Undertakes special projects as requested by the Clubhouse Manager. 

Licenses and Special Requirements

  • Food safety certification
  • Alcohol beverage certification

      Physical Demands and Work Environment

  • Must be able to reach, bend, stoop, stand, and lift up to 50 pounds.
  • Moderate noise level in the work environment.
  • Must be able to handle hot and cold interior and outdoor conditions.

      Compensation

  • The Club offers a Comprehensive Benefits Package, commensurate with qualifications and experience.


compensation: DOE

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About this Employer

Lakewood Country Club

6430 Gaston Ave.
Dallas, TX 75214

(214) 821-1491

Golf/Country Club

www.lakewoodcc.com

In 1912, Lakewood Country Club's graceful three-story clubhouse overlooked a woodland that rolled and tumbled pleasantly over this fast growing East Dallas Neighborhood. The Club's founding fathers knew that the land at the corner of Gaston and Abrams would be a perfect spot for Dallas' second 18-hole golf course.

Dining & Social

Lakewood boasts one of Dallas' finest and most complete dining banquet facilities. Choose from seven dining rooms and the popular cocktail lounge. Lakewood prides itself in offering the perfect setting for the most discriminating black tie affair to casual dining. The formal "Wine Room" and the casual "Grill" as well as the men's "Card Room" all overlook the beautiful 18th hole.

The main dining room can host up to 800 for private parties, wedding receptions and dances and still provide the finest food and service to members and guests. There are also many smaller private rooms for your special event of any size. The menus offer a wide variety from the finest cuisine to outstanding casual family fare.

We offer various social events throughout the year from wine socials to brunches.

Fitness & Spa

The Fitness Center and Spa is fully staffed with certified Personal Trainers and Massage Therapists. Professional staff are available to answer your questions and help you reach your wellness goals. The Fitness Center offers the latest in Fitness equipment and space for stretching, strength training and cardio.

Our members enjoy our two relaxing spa rooms with various facial and body treatments.

Kidz Klub

Our childminding facility is conveniently located near the Fitness Center and Spa. Our members enjoy a carefree workout or spa day while their children have some fun with crafts, games or movie time in Kidz Klub.

Lakewood's youth enjoys various kid-friendly events such as cooking classes, movie nights and Tween Nights.

Tennis

Lakewood Country Club has a vibrant program on eight lit courts and one 36-foot 8 and under court. In addition to casual play, lessons and clinics, Lakewood Country Club proudly hosts intra-club leagues, and opportunities for team play against other clubs.