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Conference and Events Assistant Manager

Posted March 31, 2021

Hilton Cairo Zamalek Residences
Cairo, Al Qahirah, Egypt
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About This Job

Description

A Conference and Events (C and E) Assistant Sales Manager will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations.



What will I be doing?

As C and E Assistant Sales Manager, you will assist in meeting and banquet efforts to maximise revenue, profit, and the satisfaction of Guests and vendor relations. The C and E Assistant Sales Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the C and E and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, a C and E Assistant Sales Manager will perform the following tasks to the highest standards:

  • Assist the Conference and Events (C and E) Sales Manager to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
  • Ensure the highest standards of conference and banqueting business processes
  • Ensure the C and E Sales Team has the skills and knowledge required for high-level performance
  • Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
  • Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
  • Ensure company/department specific induction/onboarding plan for Revenue/C and E/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
  • Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
  • Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
  • Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train and develop the C and E Team

Requirements

What are we looking for?

A Conference and Events Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated previous experience in similar role
  • Proven commercial acumen
  • Ability to demonstrate negotiation and influencing skills
  • Effective management skills
  • Ability to manage conflict effectively
  • Positive attitude and excellent communication skills
  • Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience working within the hospitality industry
  • Commercial and industry knowledge


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!








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About this Employer

Hilton Cairo Zamalek Residences

21 Mohamed Mazhar Street
Cairo, Al Qahirah
Egypt

20-2-27370055

164 Room Hotel

www3.hilton.com

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At A Glance

Set on the picturesque island of Zamalek, among the magnificent waters of the River Nile, Hilton Cairo Zamalek Residences is the perfect retreat. The hotel is just a short distance from Cairo’s famous attractions, including the pyramids and the Cairo Tower. With a collection of stylish rooms and suites, each with a view of the city or the river, and great leisure amenities, it won’t be long until you’re relaxing into an unforgettable vacation.

  • Situated on the island of Zamalek with stunning Nile views
  • Top Choice Hotel awarded by Lianorg
  • Just 1 km from the famous Cairo Tower
  • 3 km from the Egyptian Museum and 15 km from the pyramids
  • 3 impressive meeting rooms for up to 60 people
  • Complimentary fitness center and outdoor pool
  • Two- and three-bedroom suites for short- and long-term stays