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Server Assistant (Guest Service Support Expert) Part-Time

Posted May 13, 2021

The Ritz-Carlton, Tysons Corner
McLean, VA
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About This Job

Job Summary

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton, Tysons Corner

1700 Tysons Boulevard
McLean, VA 22102

(703) 506-4300

399 Room Hotel

www.ritzcarlton.com

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Property Description

'We are Ladies and Gentlemen serving Ladies and Gentlemen.'

The Ritz-Carlton, Tysons Corner hotel is the ultimate in luxury, prestige and convenience. Located just outside of Washington, D.C. in Northern Virginia’s most exclusive business, dining and shopping district, our luxury hotel in Tysons Corner invites guests to indulge in soothing spa therapies in The Day Spa, devour delectable cuisine and sample over 40 wines by the glass in Entyse Wine Bar & Lounge, or simply spend the day shopping at the adjacent Tysons Galleria. Our Northern Virginia hotel’s impeccable service and stunning location has earned accolades as one of the top hotels in the United States by Travel & Leisure Magazine and Condé Naste Traveler Reader’s Choice Awards.

399 guest rooms including 33 suites and 37 Ritz-Carlton Club room, each with views of Washington, D.C. or the Blue Ridge Mountains.

Benefits:

  • Medical, Dental, & Vision Plans
  • Vacation, Sick, & Personal Days
  • 401K Retirement Plan
  • Free Meals
  • Free Parking
  • Free Uniforms
  • Many, many, more

Awards

Mobil Four-Star and AAA Four Diamond Hotel. Meetings and Conventions Magazine's Gold Key Award

Property Statistics

Year built
1991
Number of rooms
399
Number of employees
470
Our top markets
Corporate, Group, Transient

Food & Beverage Outlets

Restaurants
Fine Dining
Lounges
Lobby
Lounge
Piano

Amenities

Hotel Amenities
  • 1 Indoor Pool
  • 1 Fitness Facility
  • 1 Health Club
  • 1 Spa
  • Business Center
  • Concierge services
  • Dual Line Telephones
  • Data ports
  • In-room safe
  • Minibar
  • Newspaper (Mon-Fri)