Posted March 25, 2021Sheraton Wild Horse Pass Resort & Spa
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Sheraton Wild Horse Pass Resort & Spa is committed to providing outstanding service to all of our guests. You'll see that a warm and friendly attitude from all of our associates is a common characteristic throughout the resort. In addition to providing outstanding service, we strive to educate all guests on the unique culture of the Pima and Maricopa tribes through art, storytelling, dances, cuisine, and language.
Choose from a multitude of recreational opportunities. The toughest decision will be what to do next. The two 18-hole championship golf courses are surrounded by the spectacular mountains and desert and are managed by Troon Golf, offering challenging target golf playable by all skill levels.
Our Forbes Four Star Aji Spa features 17 treatment rooms including hydrotherapy, dual massages, a state-of-the-art fitness studio and a Watsu Pool. This world-class spa offers native treatments for the mind, body, and soul that have been used for hundreds of years on the sacred grounds of the Gila River Indian Community. Guests can be picked up along the banks of the river by stagecoaches and wagons and splash across the river to the Koli Equestrian Center for riding lessons and trail rides. Or enjoy one or all of the four outdoor pools and spectacular waterslide. Tennis courts, jogging trails and hiking trails are also available along the river, giving you yet another opportunity to enjoy the beautiful mountain views and stunning sunsets.
Experience the Old West with a visit to Rawhide Western Town & Steakhouse, an authentic replica of an 1880's frontier town located on the resort grounds. Stroll through Rawhide’s Main Street and enjoy attractions such as live cowboy stunt shows, six gun theater, stagecoach and train rides, petting zoo, mechanical bull rides, and more. In addition, browse through Rawhide’s many specialty shops with hard-to-find treasures such as nostalgic candy and homemade fudge at Sweet Sally’s, cowboy-chic western wear at the Silver Spur, and authentic western toys at Magirk’s Toy Store.
After a day of friends, family, or business, there is one more thing to savor: the welcome of our Sheraton, which is completely smoke-free.