Posted September 16, 2021Courtyard by Marriott Providence Downtown
The Operations Manager is responsible for providing an exceptional experience to every guest while maximizing hotel profitability at the same time. The Operations Manager is responsible for ensuring that all hotel operations are carried out professionally, to standards and at the highest level of service. The Operations Manager will achieve desired outcomes by planning, implementing and controlling effective departmental strategies that drive results and through assisting in the creation, development and maintenance of a competent, motivated and empowered operations staff. The Operations Manager will effectively lead, train, coach, motivate, engage and provide feedback to all operations staff and supervisors on a daily basis.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Education & Experience:
In a premier location near WaterFire on the river, Courtyard Providence Downtown offers an ideal combination of comfort and convenience. Venture out from our hotel and take a short stroll to the Rhode Island Convention Center for events and conferences. We're also within walking distance of Brown University, Johnson and Wales University, Providence Place Mall and the Rhode Island State House. The Bistro offers healthy choices for breakfast and dinner plus Starbucks® beverages and evening cocktail service. In our rooms and suites, you can take advantage of our free high-speed Wi-Fi and premium movie channels to stay well-entertained during your getaway. Plush beds will lull you into a peaceful night's rest. Stop by our fitness center and work up a sweat using the cardio equipment and weights. If you're looking for the perfect gathering space for a work meeting or social event, we offer four flexible venues with custom catering options.