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Concierge-Club Level (Golf)

Posted March 30, 2021

The Ritz-Carlton Golf Resort, Naples
Naples, FL
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About This Job

Job Summary

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton Golf Resort, Naples

2600 Tiburon Drive
Naples, FL 34109

+1 (239) 593-2000

295 Room Resort

www.ritzcarlton.com

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Discover The Ritz-Carlton Golf Resort, Naples and experience the breathtaking beauty of Florida’s Paradise Coast. With two championship golf courses, world-class dining, spacious suites and a relaxing massage and facial center, this exceptional luxury golf resort offers an unforgettable retreat in one of the world’s most beautiful locations. Review our golf packages to start planning your next vacation. To see our Florida resort's offerings, please view the Photo Gallery. Explore upcoming events and offers at our golf resort in The Resorts of Naples 2013 Fall/Holiday eNewsletter The Ritz-Carlton Golf Resort, Naples is a Tier 2 property in The Ritz-Carlton Rewards.