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In Room Dining Server

Posted March 26, 2021

Renaissance Des Moines Savery Hotel
Des Moines, IA

About This Job

In Room Dining Server Duties and Responsibilities

For the most part, in room dining servers perform the same core duties and responsibilities, regardless of the hotel where they work:

Take Guest Orders

In room dining servers take hotel guests' room service food orders, typically over the phone. They accurately write down the request and deliver it to the kitchen workers.

Prepare Guest Orders

After the food has been cooked, in room dining servers are responsible for preparing the order and placing it on the food cart in a way that is appealing and secure for delivery.

Deliver Guest Orders

In room dining servers are responsible for delivering the guest's in room dining service directly to the guest's room. They bring the food cart into the room and supply silverware and condiments to the guest, as needed.

Collect and Clean Dirty Dishes

Once they are done eating, guests leave their dirty dishes in the hallway or in their room, and in room dining servers are responsible for collecting and cleaning those dishes. They may also need to bring additional dishes to the guest, as requested.

Complete Payment for Orders

After the food is delivered, in room dining servers are responsible for completing the payment process for the order. This typically includes delivering a check and asking the hotel guest how they would like to pay for the order.


About this Employer

Renaissance Des Moines Savery Hotel

401 Locust Street
Des Moines, IA 50309

(515) 244-2151

209 Room Hotel

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Our Hotel 

Listed on the National Register of Historic Places, the Renaissance Savery Hotel stands as an elegant architectural landmark in the heart of downtown Des Moines. A modern touch is being added to the space with time valued accents to acknowledge the history of the building. Recently renovated hotel including a full transformation of the guest rooms and reconfiguration of the bathrooms.  The event space got a full facelift as well as the new restaurant addition, Scopri.  The Club Lounge has been expanded to accommodate our guests with state-of-the-art equipment.