To be a Guest Service ambassador for the casino, as well as performing accurate monetary and financial transactions, as assigned.Essential Duties and Responsibilities, included but not limited toExchange cash for various casino instruments, exchange various casino instruments for cash, exchange cash for cash.Train and work in all Casino Cage banks and windows, including (but not limited to) the chip bank, employee bank, cash machines bank and vault bank.Pay slot and table games jackpotsIssue casino credit markers and take payment on outstanding casino credit debtPerform credit card advance and electronic check transactionsComply with all Federal Anti-Money Laundering requirements and regulationsProvide excellent service to our casino guests and team membersSupervisory ResponsibilitiesAccess to Sensitive Areas and Information As per the ACGC Access Matrix.Signatory AbilityAll Cage related formsGAMING EXPERIENCE PREFERRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Education and/or Experience
High school diploma or G.E.D.1 year related experience and/or training; or equivalent combination of education and experience in high volume cash operations.Must be able to use a Ten Key Adding Machine.Must have a professional demeanor and be able to communicate well with the public.Must be able to communicate in English.Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties.Working Conditions/Physical Demands
To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and standing at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.
Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 50 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of California.
Agua Caliente Casino Resort Spa in Rancho Mirage, California has been repeatedly voted "Best Casino" in reader's polls. It’s home to more than a thousand slots, a variety of table games, and a wildly popular 18-table non-smoking Poker room. The casino offers exciting lounge entertainment plus award-winning dining, adjacent to its luxury resort hotel. Guests can stay in style in 340 deluxe rooms and suites; enjoy a relaxing spa, pool and cabana complex, as well as a state-of-the-art conference center. The Show, a 2,000 seat entertainment venue completes this world-class destination.