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Casino Manager

Posted April 21, 2021

Radisson Hotel & Conference Center Green Bay
Green Bay, WI
One cannot think well, love well, sleep well, if one has not dined well.

About This Job

Job overview

As a Casino Manager, you will fill a pivotal role by assuring attentive, friendly, courteous and efficient service in the Casino Lounge and Food Outlets, while maintaining adherence to budgeted payroll and overhead cost. You will ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability.  This position reports to the Food and Beverage Director.

The ideal candidate will:

  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Have 2 or more years of experience in Hotel Food & Beverage Management experience or other successful F&B service industry.
  • Inspects outlets daily to ensure high quality food and food presentation, cleanliness and side work duties completed. Maintain follow-through of all guest requests, problems, complaints and/or accidents which occur in the Restaurant and Lounge.
  • Ensure training of all Food and Beverage personnel using the steps to effective training according to company standards.
  • Schedule employees at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling.
  • Participates in monthly inventories.  
  • Develops and ensure implementation of Food and Beverage promotional ideas.
  • Communicates financial information to the Department Heads, including up-to-date budget information and revenue growth programs formulated through short term and long term operational and financial plans for the food and beverage department.
  • Achieves budgeted revenues, controls cost (which includes labor, food, maintenance, etc.) and maximizes profitability related to the facility operations.
  • Conducts pre-shift meetings to inform staff of daily events, ensures staff is prepared , organized and delivers high standard of service.
  • Ability to obtain an Oneida Gaming License.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income
  • Group Life, Voluntary Life and AD&D Insurance
  • Holiday and Paid Time Off (PTO)
  • Employee Assistance Program

About this Employer

Radisson Hotel & Conference Center Green Bay

2040 Airport Drive
Green Bay, WI 54313

(920) 494-7300

391 Room Hotel

Our Hotel

Featuring 391 spacious hotel rooms and suites, seven dining options and outstanding amenities like free Wi-Fi, a fitness center and a free shuttle to GRB airport and nearby corporate offices, the Radisson Hotel & Conference Center Green Bay is an exceptional choice for any travelers upcoming visit.

If guests need to be productive, they can take advantage of our on-site business center and 30,000 square feet of event facilities. Relaxation awaits guests in our soothing whirlpool tub, sauna and indoor pool. Alternatively, head to the adjacent Oneida Casino for lots of fun and excitement.

Guests can enjoy some of the best dining in Green Bay at our hotel's multiple on-site restaurants. Have a family meal at Vince Lombardi's Legendary Sports Bar & Grill, savor Asian specialties at Noodle Bar or enjoy Wisconsin-style favorites at Sky World and Duck Creek Kitchen & Bar.