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Front Desk - Guest Service

Posted May 6, 2021

Courtyard by Marriott Memphis Airport
Memphis, TN
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard by Marriott Memphis Airport

1780 Nonconnah Boulevard
Memphis, TN 38132

(901) 396-3600

145 Room Hotel

careers.marriott.com

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Our Hotel

Conveniently located less than 4 miles from the airport, our hotel is also within close proximity to famous Memphis attractions such as Graceland and the Liberty Bowl Memorial Stadium. After a fun-filled day on the town, feel right at home in our spacious rooms and suites which feature thoughtful amenities such as flat-screen TVs with premium channels and free Wi-Fi for sharing photos with loved ones back at home. Start your day with a hearty breakfast from The Bistro, which also serves up delectable Starbucks® coffee and specialty drinks. Stick to your fitness routine with cardio or free weights in our modern gym, and cool off with a dip in our seasonal outdoor pool. Host a small corporate board meeting or training seminar in one of our two event spaces and use our AV equipment to showcase a killer presentation.