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Room Attendant - Housekeeper

Posted April 9, 2021

SpringHill Suites Williamsburg
Williamsburg, VA
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About This Job

Overview

Opportunity:  Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards. 

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

  • Greet guests upon interaction with a warm and friendly greeting. 
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling,  lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

SpringHill Suites Williamsburg

1644 Richmond Road
Williamsburg, VA 23185

(757) 941-3000

120 Room All Suite

www.marriott.com

Our Hotel

The SpringHill Suites by Marriott in historic Williamsburg, Virginia with new breakfast, provides a sensible choice for travelers to Virginia's historic triangle of Colonial Williamsburg, Jamestown and Yorktown. Located in the heart of Colonial Williamsburg's historic district, this hotel offers nearby attractions including Busch Gardens, Water Country USA, Colonial Williamsburg, the College of William and Mary, Merchants Square Shopping District, Prime Outlets, the Williamsburg Winery, and The Pottery. Golfers can enjoy the experience of 15 championship golf courses such as Kings Mill, Stonehouse, Royal New Kent and Golden Horse Shoe. Local corporations include the National Center for State Courts, Anheuser-Busch, Inc., Camp Perry, Sentara and Riverside Health Systems, nearby government facilities include Cheatham Annex, Yorktown Naval Weapons Depot, West Point Armor Group International Training and Fort Eustis.