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Night Auditor

Posted May 9, 2021

Hilton Garden Inn Harrisburg East
Harrisburg, PA
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We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work.

About This Job

Summary

Responsible for performing close of day scenarios for the hotel along with performing Guest Service duties.

Essential Duties and Responsibilities include the following:

  • Greets, registers and assigns rooms, keys and gives out formation on room location/directions.
  • Answers inquiries pertaining to hotel services; shopping, dining, entertainment, travel, transportation and tours, makes reservations, arranges pickup/delivery to train station at the request of the Guest and sells seasonal tickets when available  e.g. Hershey Park, etc.
  • Supplies information to callers and records messages.
  • Answer telephone calls promptly, politely in accordance to the Hilton Brand Standards, and transmits and receives telephone messages.
  • Completes Daily Shift Checklist, keeps records of room availability and Guest’s accounts.
  • Responsible for maintaining accurate Front Desk cash drawers/posts charges such as room, sundry items, fax, copy and telephone. Computes bill, collects payment, and makes change for Guests. Deposits Guest’s valuables in safe deposit box at their request.
  • Records and delivers all wake up calls.
  • Operates paging system to relay in-house announcement or call individuals to phone
  • Drives a company van as needed.
  • Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.
  • Attending to Guest needs

Benefits at Willow Valley, a local Lancaster County company

  • PT/FT benefits include Hilton team member travel program which provides hotel discounts around the world!
  • Excellent benefits including medical, dental, and vision for full-time team members. Dental and vision available for part-time team members. Vacation for full-time team members
  • 401(k) Retirement Plan with a company match
  • Fun working environment!

compensation: 15.00

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About this Employer

Hilton Garden Inn Harrisburg East

3943 TecPort Drive
Harrisburg, PA 17111

(717) 635-7299

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At A Glance

Located in the TecPort Business Park, Harrisburg, the Hilton Garden Inn Harrisburg East hotel is conveniently situated 5 miles from downtown Harrisburg and 8 miles from the Hershey Park Theme Park and other Hershey attractions. Enjoy complimentary shuttle service to Harrisburg International Airport. Relax in a spacious guest room or suite with the latest technology and conveniences to ensure you make the most of your stay. Keep in touch with complimentary WiFi and sleep well in the Serta Plush bed.

Indulge in a delicious meal at the Garden Grille®, open daily for breakfast and dinner. For in-room dining convenience, stock up tasty snacks and microwavable meals from the hotel's 24-hour Pavilion Pantry® or order from room service. Stay active with an energetic workout in the complimentary fitness center, then reinvigorate with a dip in the indoor pool and whirlpool.

The Hilton Garden Inn Harrisburg East hotel offers over 3,000 sq. ft. of flexible meeting space, ideal for meetings, conferences and weddings. Discover a dependable standard among hotels in Harrisburg, PA when you stay at the Hilton Garden Inn Harrisburg East.

  • Located only 8 miles from Hershey Park Theme Park and all Hershey attractions
  • Only 5 miles from downtown Harrisburg, near many attractions and businesses
  • Complimentary fitness center, indoor pool, whirlpool, and seasonal outdoor pool
  • Complimentary WiFi available in all guest rooms and public spaces
  • Over 3,000 sq. ft. of meeting space and 24-hour Business Center