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Night Audit Supervisor

Posted May 9, 2021

Residence Inn Miami Beach Surfside
Miami Beach, FL
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About This Job

Now Hiring: Night Audit Supervisor

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Complimentary Hotel Room Night Program – Receive 7 free nights a year

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities:

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etcc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

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About this Employer

Residence Inn Miami Beach Surfside

9200 Collins Avenue
Miami Beach, FL 33154

(305) 514-3101

175 Room Hotel

www.marriott.com

Perched between the Atlantic Ocean and the Intracoastal, the Residence Inn Miami Beach Surfside is located alongside Collings Ave. in a charming town set in the middle of a vibrant urban area. The Town of Surfside is an uptown beachtown brimming with great local restaurants and a thriving small community. Whether here for business, the beach, shopping or exploring the culture, you will find an escape in this ocean beachside haven set south of Bal Harbour and north of Miami Beach. Our all-suite hotel is ideal for weekend visits, extended project stays, relocation and everything else. Our Surfside hotel highlights a rooftop pool deck boasting a poolside bar, hammocks and cabanas perfect for relaxing and basking in the sun. Residence Inn Miami Beach Surfside offers 1,000 square feet of meeting space ideal for corporate meetings and training. Planning a special event? Host a memorable soiree on the Rooftop Terrace or Outdoor Arboretum. Enjoy a resort-style stay at our North Miami Beach hotel.