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Front Desk

Posted May 6, 2021

Courtyard Santa Barbara Goleta
Goleta, CA
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About This Job

JOB SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard Santa Barbara Goleta

401 Storke Road
Goleta, CA 93117

1-805-968-0500

106 Room Hotel

careers.marriott.com

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Welcome to our brand new Goleta hotel, Courtyard Santa Barbara Goleta, located along the Highway 101 corridor amid Santa Barbara and Santa Ynez Wine Country. As one of the most welcoming Goleta hotels within three miles of the prestigious campus of University of California Santa Barbara, we are ideal for business and leisure travelers. Discover décor rich in Santa Barbara’s Spanish history and take advantage of modern amenities in spacious guest rooms, such as plush bedding and comfortable work spaces. Enjoy the scenery from ample outdoor space with fire pits, comfortable seating and a swimming pool for a setting unique among hotels in Goleta. For guests looking for a meeting hotel, Goleta event planners are on hand to guide you through every detail. The state-of-the-art lobby features The Bistro, offering great breakfast, drinks and dinner. The inviting spaces offer a place to work or relax thanks to free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard technology.