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Guest Service Agent

Posted June 9, 2021

Hampton Inn Cincinnati/Airport South
Florence, KY
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HOTEL FRONT DESK - FLORENCE KENTUCKY - PART-TIME and FULL-TIME AVAILABLE

About This Job

The Hampton Inn Cincinnati Airport South is looking for down to earth, friendly and fun people who are considerate and reliable.

JOB DESCRIPTION

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Processing all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Seeking Full-time and part-time workers
  • JOB QUALIFICATIONS
  • Ideally, you will have 1+ years of experience in a customer service field.
  • High school diploma/G.E.D equivalent
  • Hotel experience is a plus but not necessary
  • Friendliness
  • Valid drivers license with clean driving record

Benefits

Our full time associates after completing 90 days of employment have the following benefits:

  • Health, Dental & Vision Insurance
  • Short term disability
  • Long term disability
  • Voluntary Term Life Insurance
  • Flex Spending Accounts
  • Personal Days
  • Holiday Pay
  • Jury Duty Pay
  • Funeral Pay
  • Travel Discounts
  • Direct Deposit

Our full time associates after one year of employment have the following benefits:

  • Paid Vacation Time
  • 401k Retirement Plan
  • And Much Much More....

compensation: 12.00

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About this Employer

Hampton Inn Cincinnati/Airport South

7393 Turfway Road
Florence, KY 41042

(859) 283-1600

116 Room Hotel

hamptoninn3.hilton.com

At A Glance

The beautiful, renovated Hampton Inn Cincinnati/Airport South hotel is located along I-75 in Florence, KY, just four miles from the Greater Cincinnati International Airport. Stay at this hotel and be within minutes of downtown Cincinnati and the Reds and Bengals games, Florence Industrial Park and the Creation Museum. Enjoy an easy drive to the exciting Kentucky Speedway, Newport Aquarium, Newport on the Levee and the Cincinnati Zoo. Two major shopping options are within three miles of the hotel.

Take advantage of Hampton's free hot breakfast, free airport shuttle, free high-speed internet access throughout the hotel and business center and free parking. Refrigerators and microwaves are now in every one of our 116 guest rooms. Other amenities include an outdoor pool, fitness center, and free coffee and hot beverages available any time.